Title: Weird problem Last modified: December 4, 2020 --- # Weird problem * Resolved [dave8441](https://wordpress.org/support/users/dave8441/) * (@dave8441) * [5 years, 5 months ago](https://wordpress.org/support/topic/weird-problem-18/) * The plugin is installed and activated on my site, but no related products are displayed except for the default WC output. When I deactivated the plugin, then the related products appeared below the WC “You may also like…” products. Then I completely uninstalled the plugin and cleared the cache, but nothing changed. Both groups of related products were still there. Then I reinstalled the plugin, and the related products disappeared except for the WC items. So I must keep this plugin installed, otherwise both groups are displayed. Ideas? Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/weird-problem-18/page/2/?output_format=md) [→](https://wordpress.org/support/topic/weird-problem-18/page/2/?output_format=md) * Plugin Contributor [Vagelis](https://wordpress.org/support/users/eboxnet/) * (@eboxnet) * [5 years, 5 months ago](https://wordpress.org/support/topic/weird-problem-18/#post-13758414) * Hello Dave, do you still need help with this one? It sounds like a caching issue( browser or server ). * Thread Starter [dave8441](https://wordpress.org/support/users/dave8441/) * (@dave8441) * [5 years, 5 months ago](https://wordpress.org/support/topic/weird-problem-18/#post-13760219) * Hi Vagelis, I have been unable to figure this out. When I set the number of displayed products to 2 on the settings page, 2 related products are displayed on the product pages. When I uninstall the plug-in, 4 related products are displayed. To prevent any related products from being displayed, I have to keep the plug-in installed with the number of display products set to zero. * Since I am using the default WC linked products feature, I really don’t need this plug-in. I would like to uninstall it, but unfortunately that results in both groups being displayed at once. I found someone else with the same problem in the WooCommerce forum at wordpressDOTorg/support/topic/cannot-turn-off-related- products/. Maybe my database is corrupted or something got injected into the theme… just guessing. * Plugin Contributor [Vagelis](https://wordpress.org/support/users/eboxnet/) * (@eboxnet) * [5 years, 5 months ago](https://wordpress.org/support/topic/weird-problem-18/#post-13760307) * Hello Dave, any chance to get a link ? * Thread Starter [dave8441](https://wordpress.org/support/users/dave8441/) * (@dave8441) * [5 years, 5 months ago](https://wordpress.org/support/topic/weird-problem-18/#post-13760338) * Thread Starter [dave8441](https://wordpress.org/support/users/dave8441/) * (@dave8441) * [5 years, 5 months ago](https://wordpress.org/support/topic/weird-problem-18/#post-13760353) * That did not work, so will do it this way: * doyleshamrockDOTcom/product/standard-battery-vent-cap/ * Plugin Contributor [Vagelis](https://wordpress.org/support/users/eboxnet/) * (@eboxnet) * [5 years, 5 months ago](https://wordpress.org/support/topic/weird-problem-18/#post-13760416) * Thanks for the link, my plugin is not installed on your website. I checked the installation folder and it’s not there, I also checked autoptimize’s folder to make sure that I didn’t get blocked by your server. * Can you check under wp-content/ for “woo-related-products-refresh-on-reload” * Thread Starter [dave8441](https://wordpress.org/support/users/dave8441/) * (@dave8441) * [5 years, 5 months ago](https://wordpress.org/support/topic/weird-problem-18/#post-13760455) * Yes, I do see that folder in my plug-ins folder. * Plugin Contributor [Vagelis](https://wordpress.org/support/users/eboxnet/) * (@eboxnet) * [5 years, 5 months ago](https://wordpress.org/support/topic/weird-problem-18/#post-13760463) * I don’t understand why that’s not working from the front end. Do you have any other caching except the autoptimize ? * Could you disable it for a while ? * [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/) * (@optimizingmatters) * [5 years, 5 months ago](https://wordpress.org/support/topic/weird-problem-18/#post-13760487) * pro-tip; you can disable Autoptimize on a per-request basis by adding `?ao_noptimize =1` to the URL. * hope this helps debugging, frank (ao dev) * Thread Starter [dave8441](https://wordpress.org/support/users/dave8441/) * (@dave8441) * [5 years, 5 months ago](https://wordpress.org/support/topic/weird-problem-18/#post-13760502) * I just disabled all caching plugins (I have 3). * Plugin Contributor [Vagelis](https://wordpress.org/support/users/eboxnet/) * (@eboxnet) * [5 years, 5 months ago](https://wordpress.org/support/topic/weird-problem-18/#post-13760503) * Thanks [@optimizingmatters](https://wordpress.org/support/users/optimizingmatters/) I tried that but I can still see * /wp-content/cache/autoptimize/js/autoptimize_xxx.js etc * Plugin Contributor [Vagelis](https://wordpress.org/support/users/eboxnet/) * (@eboxnet) * [5 years, 5 months ago](https://wordpress.org/support/topic/weird-problem-18/#post-13760511) * Great [@dave8441](https://wordpress.org/support/users/dave8441/) can you also disable my plugin please? * Thread Starter [dave8441](https://wordpress.org/support/users/dave8441/) * (@dave8441) * [5 years, 5 months ago](https://wordpress.org/support/topic/weird-problem-18/#post-13760527) * It is now disabled. * Thread Starter [dave8441](https://wordpress.org/support/users/dave8441/) * (@dave8441) * [5 years, 5 months ago](https://wordpress.org/support/topic/weird-problem-18/#post-13760539) * I will return from lunch in 1/2 hour. 🙂 * Plugin Contributor [Vagelis](https://wordpress.org/support/users/eboxnet/) * (@eboxnet) * [5 years, 5 months ago](https://wordpress.org/support/topic/weird-problem-18/#post-13760545) * OK great so we now get your theme’s default output. There’s nothing wrong with that. You can easily disable that. * [https://docs.woocommerce.com/document/remove-related-posts-output/](https://docs.woocommerce.com/document/remove-related-posts-output/) * Enjoy your lunch 🙂 Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/weird-problem-18/page/2/?output_format=md) [→](https://wordpress.org/support/topic/weird-problem-18/page/2/?output_format=md) The topic ‘Weird problem’ is closed to new replies. * ![](https://ps.w.org/woo-related-products-refresh-on-reload/assets/icon-256x256. png?rev=1531812) * [Related Products for WooCommerce](https://wordpress.org/plugins/woo-related-products-refresh-on-reload/) * [Support Threads](https://wordpress.org/support/plugin/woo-related-products-refresh-on-reload/) * [Active Topics](https://wordpress.org/support/plugin/woo-related-products-refresh-on-reload/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woo-related-products-refresh-on-reload/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woo-related-products-refresh-on-reload/reviews/) * 18 replies * 3 participants * Last reply from: [Vagelis](https://wordpress.org/support/users/eboxnet/) * Last activity: [5 years, 5 months ago](https://wordpress.org/support/topic/weird-problem-18/page/2/#post-13760896) * Status: resolved