Hi there
Thanks for getting in touch.
It sounds like something may be overwriting the query that is used to retrieve the podcasts in the feed.
May I suggest deactivating/activating each plugin on your site that makes use of or references any other custom post types and let me know if the issue persists when publishing a new post?
Hi!
Thank you so much for your reply. I got a similar issue before and thought it was solved. I have been investigating the issue since I first posted and it seems that my podcast feed is messed up upon activation of Elementor Pro. The Elementor free version available from the repo here can be activated without issue but not the pro version. I already contacted support there but they told me to see with you. ^^; Is there anything I could tell them to give them a hint as what to investigate? I don’t want to bother you or them more than needed but I don’t know what would be the best approach to find out where the issue is. What are the best practices when 2 plugins seem to have a compatibility issue?
Thanks again for your answer, much appreciated!
Fred
Hi Fred,
Great to hear. I’ll mark this as resolved for now and if you need anything else just let us know.
Craig
Hi Craig,
Thanks for coming back to me. No problem for marking it as solved as long as I can add extra messages. I would like to put as much info as I can here cause my problem is not completely solved and I have no idea why. Thus, I want to put any update and test I make here hoping it might be useful to someone else and/or help me completely solved the issue.
Here are 2 point I wanted to clarify:
- The problem seems to happen only for certain posts, meaning that I can have Elementor Pro activated on the site and have a clean feed as long as I don’t use the builder on particular podcasts posts. It’s just crazy!
- I’m pretty sure I add before a similar problem with the same website but with a completely different theme and while not using Elementor that didn’t even exist yet. The only common point that I can think of is that I was using a builder in both cases. At that time, it was the Avia Builder with the Enfold theme.
I’ll update this post after investigating more. If anybody has an idea on what to check, I’ll sure be glad to hear it!
Thanks. π
-
This reply was modified 3 years, 4 months ago by
Fred - FLQ. Reason: Formating
Hi again!
After comparing the specific posts that were affected, I found out where the issue was coming from! I was using a “posts list” element at the end of those episodes referring to related episodes. Looks like this list was taken into account and affecting the rss feed.
From the frontend, it’s just a list (thumbnail + title + link) of related episodes: how come they were taken into account and were overwriting the query? Is it a normal behavior or is there a missing “check” or anything else that could be modified to avoid this?
Issue is solved for me but maybe there is something to be modified either on SSP or on Elementor side to avoid that problem. π
-
This reply was modified 3 years, 4 months ago by
Fred - FLQ.
Hi Fred
Thanks so much for looking further into this and looking further into the cause of this.
I’ve logged this on our issue tracker to ensure we investigate this further. We’ll try our best to have this resolved as soon as possible.
No problem, thank you for taking care so well of the plugin after Hugh. π
Hi Fred
Always a pleasure. Thank you so much for your kind words. We really appreciate it.