Weight in final order not working

  • Resolved senseart

    (@senseart)


    1 year ago

    I have a formula for calculating the weight of the product relative to the ordered area. The plugin correctly calculates the desired area (length, width) and the total weight relative to the entered weight per square meter. It correctly displays the values ​​in the cart.
    However, the final value of the total weight after completing the order still shows the standard weight entered in Voocommerce per square meter, and not the new one from Uni CPO calculations.
    Where am I wrong?
    Is there a way to update the total weight of the product at the end of the completed order, as shown from Uni CPO?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Vitalii Kiiko

    (@mrpsiho)

    1 year ago

    @senseart Official documentation link and “How-to debug” article: https://kb.moomoo.agency/uni-cpo-4-documentation/how-to-debug Plus, official docs first page “Introduction” includes contacts for support and I encourage you to contact support team. Posting email addresses here directly is not allowed.

    Thread Starter senseart

    (@senseart)

    1 year ago

    Maybe I didn’t express myself correctly.
    I wanted to ask if the plugin is working properly (as I described that I need it) and I haven’t made the right settings, or it’s just not meant to work that way.
    I just want to know before I decide what to do.

    Plugin Contributor Vitalii Kiiko

    (@mrpsiho)

    1 year ago

    @senseart You should contact support team via email as I mentioned in the previous comment.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Weight in final order not working’ is closed to new replies.