Support » Fixing WordPress » Website won’t load no access to login

  • Resolved amanda0223

    (@amanda0223)


    I can’t access my site login and my site won’t load. Not sure where to go for help.
    Thanks

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator Steve Stern

    (@sterndata)

    Support Team Volunteer

    Errors like this are logged. Check the error log on your server. If you can’t find the log, please contact your host.

    Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/debug.log to see if anything gets logged there. https://codex.wordpress.org/Debugging_in_WordPress

    You can also try this: Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you cannot access wp-admin, there are other ways to deactivate plugins.

    Tim B

    (@bigmoxy)

    The HTTP 500 error that is being displayed is too generic. You need to check your website’s server logs to look for errors. You may also want to contact your web host for some assistance.

    amanda0223

    (@amanda0223)

    I contacted the hosting company and they resolved the issue. It was the wordfence plugin which they disabled.
    Thanks for your support.

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Website won’t load no access to login’ is closed to new replies.