Support » Plugin: MarketPress - WordPress eCommerce » Website won't load

  • Installed this plugin on my website and the whole website just goes white.

    Any idea why this might be?

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  • Hi Willas,

    Sorry for the delay in anyone getting to you.

    Can you tell me the following:

    1) WordPress Version
    2) MarketPress Version
    3) Any Plugins you have installed and activated.
    4) What you were doing when you got the white screen – had you just activated? Added a product?

    Also, if you know how to check your error logs and can tell me what error you’re getting that would help too. I’ve written a post about how to check your error logs here: http://wpmu.org/your-complete-guide-to-troubleshooting-wordpress/

    Thanks!
    Siobhan

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