Support » Fixing WordPress » Website went blanc

  • Dear fellow wordpress users,

    My wordpress website went totally blanc out of the blue.
    I dont know where to start fixing this problem. I cant login into my wordpress admin. Is there anyone who know I can solve this problem>

    I have edited my website in a few months now.

    Thank you

Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator cubecolour


    What you are seeing is the “white screen of disappointment” This can happen as a result of an error in a recently edited php file or an incompatibility in a recently installed or updated plugin or theme.

    If you have recently installed a new plugin, connect to your files using an ftp client app on your computer such as filezilla and delete the plugin you have just installed.

    If you have recently edited a theme or plugin file, connect to your site via ftp and reverse the last change you made.

    If have a backup of your files taken before making the change, you can just replace the edited file with the pre-edit backup of that file.

    If you know which file you edited but don’t have a pre-edit backup and you are unsure of which lines were edited, you can download a fresh copy of the theme or plugin to your desktop, unzip the files then replace the file you edited with the new copy.

    Thank you for your response.

    Ik havent edited downloaded or touched anything for 2 months.
    Last month everything worked just fine..

    Were can I start fixing this problem?

    I have fixed the problem. put all the plugins on hold, then to wp-admin.

Viewing 3 replies - 1 through 3 (of 3 total)
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