[resolved] Website viable on cell phone (11 posts)

  1. vrabadi
    Posted 1 year ago #


    What plugin do you suggest to have a Bouquet themed website show up on cell phones?

  2. Bouquet is a responsive theme so it should generally look alright on mobile devices.

    If you're having a specific problem, please provide a screenshot of the issue and let me know what type of phone, OS, and browser you're using. Thanks!

  3. vrabadi
    Posted 1 year ago #

    Hi Kathryn,

    The problem is that if you try to find the site on a mobile device you just get a "Site Not Found" error message. I'm wondering if there is some setting within wordpress that is blocking the site from showing up on a mobile device. The site is http://www.lexirabadi.com and any help would be greatly appreciated.

    Thank you!

  4. designsimply
    Posted 1 year ago #

    I tried opening http://www.lexirabadi.com/ on my iPhone and I got redirected to http://mobile.lexirabadi.com/ with the "Site not found" message you mentioned. (screenshot)

    A redirect to the "mobile" subdomain is not something that will happen automatically with WordPress, but it's possible a plugin might do that. Check to see if you have any plugins installed that could be the cause. If you're not sure, you can troubleshoot by temporarily disabling all plugins, flushing cache (if you have any caching setup), and then try again from mobile. If it works, then re-enabling plugins one by one until you find the one causing the problem.

    It might also be something setup through your host directly, so if you don't find a plugin or something that you installed into WordPress is causing it, try checking with your web host to see if they can help point you in the right direction.

  5. designsimply
    Posted 1 year ago #

    Did you try testing your plugins or checking with your web host? There isn't a built-in WordPress setting that will do a redirect from a www. domain to a mobile. one. Your best bet is to ask your web host for help or try testing the plugins like I described before.

  6. vrabadi
    Posted 1 year ago #

    I did all of the above but to no avail. A search on a cell phone still says...Site Not Found. Why is this happening?? Now I am going to have to change themes....ARGH.
    My host ppl said that the owner of the theme should be able to fix this...Who is that?

  7. Please try deactivating the plugin called WP Mobile Edition. I think that's what's redirecting the site to the non-functional mobile version.

  8. This is the plugin you have installed:


    The mobile switcher automatically detects whether the visitor to the site is mobile or not, and switches between the primary WordPress theme (for desktop users) or loads a mobile theme.

    It's the mobile version being generated by this plugin that is not working.

    Looks like a lot of other users are having trouble with this plugin:


  9. The mobile plugin you're using sets a cookie to activate the mobile version:

    <a onclick='document.cookie="fdx_switcher=mobile;path=/;expires=";' href='http://lexirabadi.com/?fdx_switcher=mobile' title='Switch to Mobile Version' rel='nofollow'><img src='http://lexirabadi.com/wp-content/plugins/wp-mobile-edition/assets/images/switch.png' width='50' height='20' alt=''></a>

    So if you had earlier deactivated the plugin but were still seeing the mobile version on your phone, you may need to clear cookies on your phone's browser.

    To clear all cookies from Safari on an iPhone, tap Settings > Safari > Clear Cookies and Data.

  10. vrabadi
    Posted 1 year ago #

    If the above is true then why doesn't it work and/or I am not the only one this does not work for. I ask random people to check to see if they can get the site on their phones and they get the same message. It doesn't work for anyone.

  11. I ask random people to check to see if they can get the site on their phones and they get the same message. It doesn't work for anyone.

    That is likely because they were viewing your site when you still had the WP Mobile Edition plugin active.

    I viewed the source code of your site and it looks like you've now managed to deactivate the plugin which was redirecting your site to the non-functional http://mobile.lexirabadi.com URL - I no longer see any references to wp-mobile-edition in your HTML.

    I visited your site on iPhone and I am no longer being redirected to the mobile URL - I see your site fine.

    Here's a screenshot:


    Is this what you are seeing now?

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