Title: Website Toolbox
Last modified: December 8, 2016

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# Website Toolbox

 *  [pepsifiend](https://wordpress.org/support/users/pepsifiend/)
 * (@pepsifiend)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/website-toolbox/)
 * I have a huge problem with this plugin as how they set up from two different 
   options which in business is called a “bait and switch” kind of operation and
   should be changed. I think the plugin itself is well done but the problem is 
   how it is downloaded from two different paths
    1.st Path is a routine search 
   of “forums” can you reach them on the front page of Google which is normal But
   it shows you a monthly cost and a 14 day free trial (nothing unusual) However
   2. Its the other path I am complaining about as when you do the same search for
   a “Forums” plugin from the backend Dashboard for the same plugin There is nothing
   said about monthly fees associated with this plugin OR a 14 day free trial! In
   fact there is nothing said at all about costs for this plugin. What happens is
   after you start using the plugin you get shut down after 14 days and thats when
   you find out there was a trial period. This kind of practice is totally against
   business law in the US. How they think they can make it right is to give you 
   an additional 14 days free trial. This is unethical and wrong and should be stopped

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Website Toolbox LLC](https://wordpress.org/support/users/websitetoolbox/)
 * (@websitetoolbox)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/website-toolbox/#post-8537502)
 * Hi there,
 * Thanks for your feedback! We’re definitely not trying to do any type of bait 
   and switch here. In the plugin setup instructions, we ask that you create an 
   account on our website. Our pricing information is displayed in the main navigation
   of our website and when you create your account, it also immediately states that
   it’s a free trial.
 * Although, if you thought it was free, then of course it’s not clear enough! Again,
   thanks for your feedback. We’ll be updating our wordpress information page on
   our website to make it clear that we’re a paid service.
 *  Thread Starter [pepsifiend](https://wordpress.org/support/users/pepsifiend/)
 * (@pepsifiend)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/website-toolbox/#post-8538825)
 * I’m afraid not fellas here is a link where I was taken to when I down loaded 
   the plugin and nowhere does it even ask for a donation or state that there any
   fees associated with this plugin. Not even in the plugins listing page does it
   say there is. Ok maybe I am a little harsh with the “Bait & switch” terminology
   and I apologize for that but what else can you call it?
    Now if there were a 
   free use category at first and then an upgraded pro one later then I would probably
   have download it until I was ready to upgraded to pro later after getting more
   members. However this is not the way you did this Take a look at my link and 
   you will see how misleading it is. [http://art-faux.com/wp-admin/plugin-install.php?tab=plugin-information&plugin=website-toolbox-forums&TB_iframe=true&width=600&height=550](http://art-faux.com/wp-admin/plugin-install.php?tab=plugin-information&plugin=website-toolbox-forums&TB_iframe=true&width=600&height=550)
 *  [Website Toolbox LLC](https://wordpress.org/support/users/websitetoolbox/)
 * (@websitetoolbox)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/website-toolbox/#post-8540377)
 * Hi,
 * I understand. Thanks again for the feedback.
 * Based on your feedback, pricing information has been added to the [WordPress plugin page](https://wordpress.org/plugins/website-toolbox-forums/faq/).
 * On the [new version of the WordPress plugin page](https://wordpress.org/plugins-wp/website-toolbox-forums/),
   the FAQ items are shown on the main plugin page. So we’re waiting for that to
   be updated by WordPress. For some reason they aren’t showing all the FAQs on 
   the main page yet.
 * We’ll also be adding it to our WordPress landing page shortly. Our designers 
   are working on it.
 * Sorry for the inconvenience.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Website Toolbox’ is closed to new replies.

 * 3 replies
 * 2 participants
 * Last reply from: [Website Toolbox LLC](https://wordpress.org/support/users/websitetoolbox/)
 * Last activity: [9 years, 6 months ago](https://wordpress.org/support/topic/website-toolbox/#post-8540377)
 * Status: not resolved

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