Website title and tagline, website logo don’t show | WordPress.org

Resolved kader404
(@kader404)

3 months, 3 weeks ago
Website title and tagline, website logo don’t show on inbox of social media like facebook, Whatsapp, Linkedin etc.

There only show domain text. Should it not show Website Title, Description and logo image ?

I have setup the logo image on Home Page Social meta and Opengraph. But still it not working
- This topic was modified 3 months, 3 weeks ago by kader404.
The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Support Rank Math Support
(@rankmathsupport)

3 months, 3 weeks ago

Hello @kader404,

Thank you for contacting Rank Math support.

We checked the site with Facebook Sharing Debugger, and the link preview is showing the correct details: https://developers.facebook.com/tools/debug/?q=https%3A%2F%2Fd-talk.de%2F

We also shared the link on WhatsApp and the preview was generated correctly: https://i.rankmath.com/i/WFK884

Please clear the cache of your site & browser/apps and check again.

Looking forward to helping you.

Thread Starter kader404
(@kader404)

3 months, 3 weeks ago

But What About Facebook/Messsenger inbox ?

Plugin Support Rank Math Support
(@rankmathsupport)

3 months, 3 weeks ago

Hello @kader404,

We have checked the URL with the Facebook Sharing Debugger. Since the link preview is working fine in the sharing debugger, it means there are no issues with the OG Tags and the preview should also work fine in Facebook and Messenger. Please clear the app and device cache if the preview still doesn’t work on your end.

Please do not hesitate to let us know if you need our assistance with anything else.

Viewing 3 replies - 1 through 3 (of 3 total)

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In: Plugins
3 replies
2 participants
Last reply from: Rank Math Support
Last activity: 3 months, 3 weeks ago
Status: resolved