Support » Plugin: Autoptimize » Website stopped working after plugin installed

  • Hello, My website stopped working after installing and activating the autoptimize plugin. My photos and style disappeared and my menu plugin stopped working. It appears that its not allowing JS to load. Do you have any suggestions on how to fix this? I tried removing the plugin and it still does not work after that.
    Thank you.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    hey @kyle1490;
    start of with disabling just CSS optimization or just JS optimization to see which one is breaking things. based on that you can try to troubleshoot a bit more specifically by excluding specific CSS or JS from optimization. have a look at the FAQ for more info on troubleshooting and excluding.

    let me know if anything is unclear! 🙂

    frank

    Thank you for the quick reply. I actually went through the FAQ before posting and I have tried everything listed and it still appears to be giving me issues. I am also seeing:

    JQMIGRATE: Migrate is installed, version 1.4.1
    shop.flyeasterwood.com/ Failed to load resource: the server responded with a status of 500 (Internal Server Error)

    jquery.js?ver=1.12.4:2 GET http://shop.flyeasterwood.com/ 500 (Internal Server Error)
    (anonymous) @ jquery.js?ver=1.12.4:2
    i @ jquery.js?ver=1.12.4:2
    fireWith @ jquery.js?ver=1.12.4:2
    ready @ jquery.js?ver=1.12.4:2
    K @ jquery.js?ver=1.12.4:2

    It appears to be an issue with the woo commerce plugin. When I deactivated that plugin it started working properly.

    Plugin Author Optimizing Matters

    (@optimizingmatters)

    in that case excluding that plugin’s JS and/or CSS from optimization should do the trick? if woocommerce itself (which would be surprising), you could add plugins/woocommerce/ to the comma-separated JS and/ or CSS optimization exclusion list?

Viewing 4 replies - 1 through 4 (of 4 total)
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