Support » Plugin: Wholesale Prices for WooCommerce by Wholesale Suite » Website slow while on account of wholesaler

  • Resolved hgomesc

    (@hgomesc)


    I have a website that takes 60s approximately to log in into a wholesale_customer account.

    I am currently using Monsta Theme.

    If I just switch to Twenty-TwentyOne theme, this time greatly goes down to 15s +/- which is still alot but its a considerable reduction.
    I have tried to reach out to the devs of Monsta Theme but they don’t seem very willing to help besides asking for admin access to my website and claiming they cannot do anything.

    Given that I was to keep Monsta Theme, I was hopping as a last resource to post here and trying to see if I could get some advices. Even if I was to change theme and get a 15 seconds login wait, it would still be too much to wait.

    Best regards and all the best,
    Hugo

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  • Plugin Support Fauzan Azizie

    (@fauzanade)

    Hi @hgomesc,

    There could be a lot of things that could affect your website speed such as the server itself, theme, and plugins.

    Could you please send us temporary admin access to your website so we could check if there’s something else causing this?

    You can send it over via our support form here: https://wholesalesuiteplugin.com/support/support-request-form/

    We’ll continue this conversation over there so I’ll mark this as resolved here.

    Looking forward to your email.

    Cheers,

Viewing 1 replies (of 1 total)
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