(I think the issue is mostly with GoDaddy. My hosting plan expires in 6 months. I will change hosting then or more likely immediately if my issue is not resolved.)
My website, ktcoupon.com, is either slow or returning a 500 error. Customer service keeps telling me it is my fault, to check my script, my code, etc. I have tried messing with and deleting .htaccess and it does nothing. I have tried removing all plugins, themes, etc. It does nothing. I've tested my website on various different computers, browsers, and testing websites. The result is always the same. My website sometimes works perfectly, other times is really slow and at some point returns the ugly 500 error.
One GoDaddy customer service rep I spoke to said that it was probably an issue with the server my hosting was on because there has been other complaints. I thought that would mean that GoDaddy would fix the problem, but I got an email just recently that told me that they could not find any problem with my website so there is nothing that they can do. So they will do absolutely nothing while I sit around with a broken website?
Does this mean that my website it doomed to being dysfunctional and unreliable? Is there something I can do on my end to fix it? It was working very well before today and I was very satisfied with how it functioned. I made no changes at all.
Is my best bet just to change hosting as soon as possible?