Title: Website profile not active
Last modified: February 2, 2018

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# Website profile not active

 *  Resolved [denelan](https://wordpress.org/support/users/troela/)
 * (@troela)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/website-profile-not-active/)
 * The connection (first tab) to the Mollie account come back with a green light.
   The website profile on Mollie has also been accepted.
    But I can’t activate my
   Mollie account in the Paytium Installation Help, although in Mollie everything
   seems to be in order and active. The plugin did find the website profile from
   Mollie, but won’t accept it as active. Using the plugin obviously now results
   in an authorization error. What could be the problem?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwebsite-profile-not-active%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [davdebcom](https://wordpress.org/support/users/davdebcom/)
 * (@davdebcom)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/website-profile-not-active/#post-9933369)
 * Hi [@troela](https://wordpress.org/support/users/troela/)
 * Without reviewing the account I can’t be sure, but if you have an active Mollie
   profile, just copy and paste the Mollie API keys for that profile from Mollie.
   com to Paytium > Instellingen or in English: Paytium >Settings.
 * That should allow you to continue with creating a form. Otherwise, please let
   me know.
 * Kind regards
    David
 *  Thread Starter [denelan](https://wordpress.org/support/users/troela/)
 * (@troela)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/website-profile-not-active/#post-9934480)
 * Thanks, David for your prompt response. It does seem to work now. But I have 
   an other question(s).
 * I’ve added a form to a page via the editor.
    I wanted to add extra fields and
   tried to use a dropbox with several prices and a simple textarea for leaving 
   a message. The form shows just fine, but the added fields aren’t rendered. [https://drive.google.com/open?id=1yXXx2JwLyoVrq-9xhHaavW-2dMGyeX3L](https://drive.google.com/open?id=1yXXx2JwLyoVrq-9xhHaavW-2dMGyeX3L)
 * The second question is how to add a simple form – like a simple donation – to
   a widget in the footer or sidebar. If I try this shortcode also is not rendered.
 *  Plugin Contributor [davdebcom](https://wordpress.org/support/users/davdebcom/)
 * (@davdebcom)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/website-profile-not-active/#post-9936086)
 * There seems to be an error in your shortcode, could you paste the entire form
   here so I can check?
 * Shortcodes only work in the Text widget, is that where you added it?
 * > [Widget Improvements in WordPress 4.9](https://make.wordpress.org/core/2017/10/24/widget-improvements-in-wordpress-4-9/)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Website profile not active’ is closed to new replies.

 * ![](https://ps.w.org/paytium/assets/icon-256x256.png?rev=1967172)
 * [Paytium: Mollie payment forms & donations](https://wordpress.org/plugins/paytium/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/paytium/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/paytium/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/paytium/unresolved/)
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## Tags

 * [extra field](https://wordpress.org/support/topic-tag/extra-field/)
 * [shortcode](https://wordpress.org/support/topic-tag/shortcode/)

 * 3 replies
 * 2 participants
 * Last reply from: [davdebcom](https://wordpress.org/support/users/davdebcom/)
 * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/website-profile-not-active/#post-9936086)
 * Status: resolved