Support » Fixing WordPress » Website Pages are Blank

  • This morning, I noticed that unwanted ads were loading at the top of my webpage when viewed in chrome. I added wordfence and scanned the site. It found several malicious codes which I deleted. When I checked the site after that, I found that only blank pages were loading. I have filed a support request with my host, but I am wondering if there is something that wordfence would have changed that it is preventing pages from loading. I have tried to reload the site after clearing my cache, disabling plugins, and reloading wordpress – none have worked. Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Matt Knowles

    (@aestheticdesign)

    It is very important that you read and follow the advice here:

    http://codex.wordpress.org/FAQ_My_site_was_hacked

    I’m sorry to hear your site was damaged. There are lots of things that could be causing your issue. Most likely you still have malware on your site.

    Your very best solution is to do a full restore including your database from a date before your site was damaged. If that is not an option, then you will want to follow Matt Knowles’ advice and repair your install.

    It’s important that you complete the hacking repair. Your site might at some point seem to be back to normal. But just a small piece of malware or a backdoor and your site can be damaged all over again.

    I hope your host can provide you with a backup. Good luck with your site.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Website Pages are Blank’ is closed to new replies.