Support » Fixing WordPress » Website not working on mobile devices

  • lovelouibell


    My Website works just fine on computers and tablets, but is not working on Mobile phones. When I type in my website on a mobile device it takes me straight to the home page but does not allow me to access any other part of my website. An error message appears saying ” This page id is invalid or does not exist” or just simply redirects me back to the home page. This is not ok.
    This is my website

    Please help me resolve this issue.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Kenso Trabing


    Hey @lovelouibell,

    I just visited your website and I noticed that your permalink structure is not set-up correctly (‘’ < there shouldn’t be another ‘http:’ in the omnibox).

    I think the easiest way to fix this, is to:

    1. Login to your website (‘’).
    2. Scroll down to settings (left-hand side).
    3. Select ‘permalink.’
    4. Select ‘custom permalink’ and enter ‘/%category%/%postname%/’
    5. Save your changes.

    I’m not sure if this is going to fix your menu’s problem, but I think it’s a step in the right direction.





    I followed the instructions and it is now telling me that I need to Update my .htaccess. I also tried to see see if the mobile version was working and the same error message is still popping up. I also tried using a different browser such as Google Chrome, but instead of an error message appearing, it says “404 Error”

    I just simply dont understand what the problem could be.

    Mike Price


    So it looks like you have an extra “w” in your site and/or home URL. Either that or an extra http: that isn’t supposed to be there. Check your site and home URL in either WordPress settings or database in the wp_options table.

Viewing 3 replies - 1 through 3 (of 3 total)
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