Title: website not working after optimisation
Last modified: July 12, 2023

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# website not working after optimisation

 *  Resolved [meenulft123](https://wordpress.org/support/users/meenulft123/)
 * (@meenulft123)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/website-not-working-after-optimisation/)
 * pls look into this else i m deactivating this plugin
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwebsite-not-working-after-optimisation%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [Nik](https://wordpress.org/support/users/nikitaanisimov/)
 * (@nikitaanisimov)
 * [2 years, 9 months ago](https://wordpress.org/support/topic/website-not-working-after-optimisation/#post-16891912)
 * Dear [@meenulft123](https://wordpress.org/support/users/meenulft123/) 
   We have
   checked of your website and found that there is likely a conflict between our
   Plugin and the [Litespeed Cache that you are using on your site](https://gyazo.com/a853bf312ee10b4d8971afab3cd3188a).
   Litespeed Cache is getting HIT which renders any changes by our Booster inapplicable
   unless it’s cleared – whether manually or automaticallyTo ensure both can work
   together we recommend that you install the Litespeed Cache plugin from [WordPress.org](http://wordpress.org/):
   [https://wordpress.org/plugins/litespeed-cache/](https://wordpress.org/plugins/litespeed-cache/).
   Once the plugin is installed, please locate the plugin’s menu in WP Admin and
   ensure that it is configured as follows:
    1. In the Cache -> Purge tab, ‘[Purge All On Upgrade](https://gyazo.com/51e3b07a30cc023eea6f5150bf6dd1a6)‘
       should be ON.
    2. All options from the[ ‘Image Optimization’ and ‘Page Optimization’ ](https://gyazo.com/c27e53bda50075a7de81e5ff01f551ba)
       tabs should be turned OFF.
 * 
   Once done, please re-enable our plugin in [Test Mode](https://help.10web.io/hc/en-us/articles/7204540443154-10Web-Booster-test-mode)–
   When the Test Mode is enabled, your live website will return to its original 
   state, deactivating any optimization done by the booster and reversing any issues
   caused by the 10Web Booster. The 10Web Booster will become inactive on your live
   website while remaining active for testing and troubleshooting. Thank you for
   your cooperation and we look forward to helping you.

Viewing 1 replies (of 1 total)

The topic ‘website not working after optimisation’ is closed to new replies.

 * ![](https://ps.w.org/tenweb-speed-optimizer/assets/icon-256x256.png?rev=2753401)
 * [10Web Booster - Website speed optimization, Cache & Page Speed optimizer](https://wordpress.org/plugins/tenweb-speed-optimizer/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/tenweb-speed-optimizer/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/tenweb-speed-optimizer/)
 * [Active Topics](https://wordpress.org/support/plugin/tenweb-speed-optimizer/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/tenweb-speed-optimizer/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/tenweb-speed-optimizer/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Nik](https://wordpress.org/support/users/nikitaanisimov/)
 * Last activity: [2 years, 9 months ago](https://wordpress.org/support/topic/website-not-working-after-optimisation/#post-16891912)
 * Status: resolved