Title: website not working
Last modified: March 20, 2022

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# website not working

 *  [jenphoto](https://wordpress.org/support/users/jenphoto/)
 * (@jenphoto)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/website-not-working-52/)
 * Not sure where the problem is but when I try to load site, I get error message
   “
   Hmm. We’re having trouble finding that site.”
 * Is this a hosting problem?
 * thanks
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwebsite-not-working-52%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Vijay Hardaha](https://wordpress.org/support/users/vijayhardaha/)
 * (@vijayhardaha)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/website-not-working-52/#post-15476207)
 * You domain status showing “clientHold”
    Please contact your domain provider. 
   Maybe there is a payment failure or any other issue. You can ask what’s the problem.
 *  Thread Starter [jenphoto](https://wordpress.org/support/users/jenphoto/)
 * (@jenphoto)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/website-not-working-52/#post-15476213)
 * Thanks for reply Vijay . I did check domain provider and it seems the incorrect
   name servers were in place.
    I have now change to correct name servers according
   to my web hosting. Hopefully this is the cause. Site was fine 4 days ago so not
   sure why the name servers have changed.??
 *  Moderator [threadi](https://wordpress.org/support/users/threadi/)
 * (@threadi)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/website-not-working-52/#post-15476766)
 * I can’t access the domain at all at the moment. For any questions regarding domain
   and hosting you have to contact your hoster. WordPress as software does not affect
   these properties, so we can’t help you with that at this point.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘website not working’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 3 participants
 * Last reply from: [threadi](https://wordpress.org/support/users/threadi/)
 * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/website-not-working-52/#post-15476766)
 * Status: not resolved

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