Support » Fixing WordPress » Website Not showing, Dashboard Not showing

  • Suddenly website stop showing and dashboard too. Just blank. I have rename plugin file via ftp but no solution.

    I have also deleted the three themes and leave only default wordpress theme but no solution.

    I just took over the site from someone whom the company sent away because he was not trusted.

    What else can I do?

    Please can someone explain clearly and easily what to do?

    Here is the website http://dailyindependentnig.com/

    here is a screenshot of the FTP files http://prntscr.com/99hb69

    Is there anything abnormal about the folder named www?

    that is th folder that contains wp-content, wp-admin?

Viewing 15 replies - 1 through 15 (of 15 total)
  • Try checking your site’s error logs for messages. Your hosts should be able to help you accessing your site’s error logs.

    What happens if you log in? The login field is still working:
    http://dailyindependentnig.com/wp-login.php

    The 404 Page is also still working: http://dailyindependentnig.com/readme.html

    So maybe there is a error with the permalinks. (try to rename the .htaccess)

    Also check the site’s error log, as esmi already wrote and try to turn on the wp_debug mode on, so wordpress displays error messages.
    To do so, download the wp-config.php search for “wp_debug”, replace false with true. and reupload the file.

    This is what I find in the error log on cpanel

    [Sun Nov 29 19:13:36 2015] [error] [client 136.243.93.4] File does not exist: /home/dailyindependent/public_html/feed
    [Sun Nov 29 19:13:35 2015] [error] [client 136.243.93.4] File does not exist: /home/dailyindependent/public_html/404.shtml
    [Sun Nov 29 19:13:35 2015] [error] [client 136.243.93.4] File does not exist: /home/dailyindependent/public_html/feed
    [Sun Nov 29 19:13:35 2015] [error] [client 136.243.93.4] File does not exist: /home/dailyindependent/public_html/404.shtml
    [Sun Nov 29 19:13:35 2015] [error] [client 136.243.93.4] File does not exist: /home/dailyindependent/public_html/2015
    [Sun Nov 29 19:13:35 2015] [error] [client 136.243.93.4] File does not exist: /home/dailyindependent/public_html/404.shtml
    [Sun Nov 29 19:13:35 2015] [error] [client 136.243.93.4] File does not exist: /home/dailyindependent/public_html/feed
    [Sun Nov 29 19:13:35 2015] [error] [client 136.243.93.4] File does not exist: /home/dailyindependent/public_html/404.shtml
    [Sun Nov 29 19:13:35 2015] [error] [client 136.243.93.4] File does not exist: /home/dailyindependent/public_html/feed
    [Sun Nov 29 19:13:35 2015] [error] [client 136.243.93.4] File does not exist: /home/dailyindependent/public_html/404.shtml
    [Sun Nov 29 19:13:35 2015] [error] [client 136.243.93.4] File does not exist: /home/dailyindependent/public_html/2015
    [Sun Nov 29 19:13:35 2015] [error] [client 136.243.93.4] File does not exist: /home/dailyindependent/public_html/404.shtml
    [Sun Nov 29 19:13:35 2015] [error] [client 136.243.93.4] File does not exist: /home/dailyindependent/public_html/2014
    [Sun Nov 29 19:13:35 2015] [error] [client 136.243.93.4] File does not exist: /home/dailyindependent/public_html/404.shtml
    [Sun Nov 29 19:13:35 2015] [error] [client 136.243.93.4] File does not exist: /home/dailyindependent/public_html/feed
    [Sun Nov 29 19:13:35 2015] [error] [client 136.243.93.4] File does not exist: /home/dailyindependent/public_html/404.shtml
    [Sun Nov 29 19:13:35 2015] [error] [client 136.243.93.4] File does not exist: /home/dailyindependent/public_html/2015
    [Sun Nov 29 19:13:34 2015] [error] [client 136.243.93.4] File does not exist: /home/dailyindependent/public_html/404.shtml
    [Sun Nov 29 19:13:34 2015] [error] [client 136.243.93.4] File does not exist: /home/dailyindependent/public_html/news
    [Sun Nov 29 19:13:34 2015] [error] [client 136.243.93.4] File does not exist: /home/dailyindependent/public_html/404.shtml
    [Sun Nov 29 19:13:34 2015] [error] [client 136.243.93.4] File does not exist: /home/dailyindependent/public_html/2015
    [Sun Nov 29 19:13:34 2015] [error] [client 136.243.93.4] File does not exist: /home/dailyindependent/public_html/404.shtml
    [Sun Nov 29 19:13:34 2015] [error] [client 136.243.93.4] File does not exist: /home/dailyindependent/public_html/2015
    [Sun Nov 29 19:13:34 2015] [error] [client 136.243.93.4] File does not exist: /home/dailyindependent/public_html/404.shtml

    @Julianweiland If I login, it will remain blank. Nothing. Once in a while it maye just show some html text but when you click its not working.

    How do I rename the .htaccess?

    None of those errors are related to WordPress.

    Try:
    – switching to the default theme automatically by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    resetting the plugins folder by FTP or phpMyAdmin.

    – re-uploading all files & folders – except the wp-content folder and the wp-config.php & root .htaccess files – from a fresh download of WordPress. Make sure that you delete the old copies of files & folder before uploading the new ones.

    – running the upgrade manually via wp-admin/upgrade.php

    You can rename the .htaccess file via ftp. The .htaccess file is inside you wordpress root directory.
    As esmi already wrote: try to reupload all wordpress core files and rename the theme and plugin folder.

    The errors are not related to WordPress.

    Esmi, I have rename them folder and even went ahead to delete all themes I installed via ftp. the only themes there are default wordpress themes.

    I have also, rename plugin folder.

    how do I upload these files? never don that before. dont wanna break rules

    Upload all files & folders – except the wp-content folder and the wp-config.php & root .htaccess files – from a fresh download of WordPress using FTP or whatever file management application your host provides.

    Make sure that you delete the old copies of files & folder before uploading the new ones.

    When i rename plugins folder to plugin.hold, this is how the dashboard is showing http://prntscr.com/99idgc

    Esmi, how do i re-upload all the files? will it affect database?

    how do i re-upload all the files?

    Use FTP or whatever file management application your host provides.

    will it affect database?

    No – that’s completely separate.

    Thank you.

    Can changing the root password be the cause of this? That is what a friend suggested. I haven’t been able to clear cache.

    Thanks you. SO what files should I delete and replace?

    What root password?

    The root password for linux where you perform some command via ssh

    Please tell me what files to delet. Am anxious so I dont delete anything else. What files and from what folder?

    I should delete all files here? http://prntscr.com/99nhec

    All files except the cgi-bin folder, wp-content/ folder and the wp-config.php file.

Viewing 15 replies - 1 through 15 (of 15 total)
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