Title: Website not rendering properly
Last modified: August 22, 2016

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# Website not rendering properly

 *  [Steven.DeZalia](https://wordpress.org/support/users/stevendezalia/)
 * (@stevendezalia)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/website-not-rendering-properly/)
 * I’m sure many of you will hate me but I don’t have a lot of info as I am recovering
   from my FreeNas system dying so I’ve lost all my documentation on my system as
   well as just about every bit of data I had due to a power supply going belly 
   up and taking every component with it. THis has left me with only my original
   backup from when the site was first created and I wrote a backup to DVD.
 * I also can’t access the login page.
 * Sadly this is the same time I noticed that my webiste which is a locally hosted
   WordPress installation is not rendering properly as seen in the link below.
 * [http://StevensComputerService.com](http://StevensComputerService.com)
 * I don’t update it nearly enough and after some unfortunate life events this past
   summer I let a lot of things slide including my website.
 * I have physical access to the website and the site appears to be attempting to
   load but the theme appears to be missing leaving all the content listed on the
   side of the page like a throwback to the early 90’s.
 * SInce I have physical access to the machine I can log in and navigate around 
   to provide any additional info that may be appreciated to help me resolve this
   issue.
 * I’m running on CentOS 6.6 final, as a VM on my ESXi server.
    Since my documentation
   is lost I am uncertain of what version of WordPress is installed or even where
   at this moment. I have ssh, and access to ti’s FTP server, I’m just uncertain
   as to where to begin to try to fix this.
 * If I could just be advised on how to do an export of the website and I would 
   rebuild another VM and FTP the old site over top. With this I have two issues;
   
   1. I don;t want to pull over whatever is breaking it in the first place. 2. I’m
   not sure if I can FTP into it, download all of the content, and then dump that
   into a new WP deployment.
 * Any and all help would be greatly appreciated.
 * Steven

Viewing 9 replies - 1 through 9 (of 9 total)

 *  [Clayton James](https://wordpress.org/support/users/claytonjames/)
 * (@claytonjames)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/website-not-rendering-properly/#post-5734493)
 * > Sadly this is the same time I noticed that my webiste which is a locally hosted
   > WordPress installation is not rendering properly as seen in the link below.
   > `http://StevensComputerService.com`
 * That’s just a tad confusing. So, is it your locally hosted site that won’t display
   correctly, or the site you linked to above, because the latter appears to load
   quite normally for me – including the login page.
 * [edit] some additional info: the version of WordPress currently running on CentOS
   at StevensComputerService.com, is WordPresss Version 3.9.1
 *  [wpstudio5](https://wordpress.org/support/users/wpstudio5/)
 * (@wpstudio5)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/website-not-rendering-properly/#post-5734505)
 * Interestingly, I get a website is unavailable message, when I try to view the
   site.
 * If you can FTP into the VM, yes, you can download the content. You will also 
   need to be able to access the database, because you will have to export this 
   into the new VM build.
 * You might be able to use MySQL workbench and a remote login for this. If you’re
   not sure about the database details, FTP into your site location, and look inside
   the “wp-config.php” file.
 * Once you have this, you should be able to rebuild the site in your new VM
 *  [Clayton James](https://wordpress.org/support/users/claytonjames/)
 * (@claytonjames)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/website-not-rendering-properly/#post-5734507)
 * That _is_ interesting. `http://www.stevenscomputerservice.com/` just rendered
   perfectly for me.. IE, Chrome and FF.
 *  [wpstudio5](https://wordpress.org/support/users/wpstudio5/)
 * (@wpstudio5)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/website-not-rendering-properly/#post-5734517)
 * Yes, indeed. Cannot access it myself. Chrome shows: “webpage is unavailable”,
   and Firefox: “connection timed out”. I’m in the UK, not that it should make a
   difference.
 * So my question to Steven: is your localhost server meant to be available for 
   viewing on the internet? I’m assuming that it is, as [@claytonjames](https://wordpress.org/support/users/claytonjames/)
   can view the site no problem.
 * You should be able to recover your content and database, if you have access to
   the server VM
 *  Thread Starter [Steven.DeZalia](https://wordpress.org/support/users/stevendezalia/)
 * (@stevendezalia)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/website-not-rendering-properly/#post-5734531)
 * > Sadly this is the same time I noticed that my webiste which is a locally hosted
   > WordPress installation is not rendering properly as seen in the link below.
 * What I’m saying here is that my WordPress hosted website is hosted on a server
   that I host locally on my network.
 * It is hosted behind my firewall and anyone outside the US may gave issues connection
   because I had my IDS setup to reject all connections outside the US. I just added
   GB-UK to the whitelist.
 * I’ve got it blocked because I don’t plan on performing services that far away
   so there was no legitimate reason for the permission. You should be able to connect
   now.
 * Here is a link to a screenshot of what it is isee when I attempt to connect.
   
   [https://www.dropbox.com/s/e8in0lc8q1wmriz/2015-01-31%2002.24.24.png?dl=0](https://www.dropbox.com/s/e8in0lc8q1wmriz/2015-01-31%2002.24.24.png?dl=0)
 *  [wpstudio5](https://wordpress.org/support/users/wpstudio5/)
 * (@wpstudio5)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/website-not-rendering-properly/#post-5734544)
 * Thanks Steven
 * The link now works, and I am able to access your site. You might want to throw
   up a message for foreign visitors, if their IPs are blocked by your firewall.
 * The theme appears to load fine, and displays as the Origami theme should (your
   site is running the Origami theme from SiteOrigin).
 * The problem you are having is likely due to addressing issues.
 * Your screenshot is using the site’s IP address instead of hostname. This may 
   prevent some CSS files from loading properly, and explains why your content appears
   unstyled.
 * Have you tried viewing the site using the hostname, i.e. stevenscomputerservice.
   com? Does this immediately redirect to the IP address?
 * Furthermore are you able to login to the WordPress admin area? i.e.:
 * [http://www.stevenscomputerservice.com/wp-admin](http://www.stevenscomputerservice.com/wp-admin)
 * If so, then you can identify the WordPress version from the dashboard. It will
   be as [@claytonjames](https://wordpress.org/support/users/claytonjames/) mentioned
   earlier.
 * This problem is not down to WordPress versions, I don’t think. It seems to be
   a url addressing issue.
 * For site export, if you can login to the admin area, then you can install a plugin
   such as Duplicator, and create a full clone of the site.
 * As mentioned earlier, you need 2 things in order to migrate/clone your site:
 * 1. Files
    2. Database
 * Duplicator will help you collect both.
 * [https://wordpress.org/plugins/duplicator/](https://wordpress.org/plugins/duplicator/)
 *  [Clayton James](https://wordpress.org/support/users/claytonjames/)
 * (@claytonjames)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/website-not-rendering-properly/#post-5734558)
 * > Here is a link to a screenshot of what it is i see when I attempt to connect.
 * As CJ mentions, you might try connecting by using your domain name instead of
   the server private internal ip address as depicted in your screen-shot, and see
   if things look normal then.
 * Unless you have a hardware issue that is preventing nat-loopback on your own 
   network, there’s no reason to use the internal private server ip to view the 
   site.
 *  Thread Starter [Steven.DeZalia](https://wordpress.org/support/users/stevendezalia/)
 * (@stevendezalia)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/website-not-rendering-properly/#post-5734638)
 * I’m starting to think that the IP address was the issue. I’m working on figuring
   out how to have my firewall not redirect me to it’s management interface when
   I connect to the webserver. This is happening due to the domain name pointing
   behind the firewall so internally it is always redirecting me to the firewall
   admin interface as opposed to the webserver.
 * It’s part of the DNS rebinding attack protection I believe. Well I’m glad to 
   see the the website is still functional and operating, seems like the issue is
   connection from within the network to the server.
 * Thank you both for your help as this makes things easier once I can get a propper
   connection established.
 * I may be looking for a backup solution from within WordPress as I’d always liked
   my VMware snapshots until the server they were stored on was lost. Any suggestions
   to look at?
 *  Thread Starter [Steven.DeZalia](https://wordpress.org/support/users/stevendezalia/)
 * (@stevendezalia)
 * [11 years, 2 months ago](https://wordpress.org/support/topic/website-not-rendering-properly/#post-5734640)
 * >  The link now works, and I am able to access your site. You might want to throw
   > up a message for foreign visitors, if their IPs are blocked by your firewall.
 * I’m hesitant to do that as the way it’s setup now it appears as there is nothing
   at the destination. If I were to broadcast that “your being blocked via my firewall
   due to your location” that may just invite then to use a proxy in the States 
   to attempt an attack. I’m not housing top secret documents or anything, but since
   I have no intention of business outside the States and a few other white listed
   countries that I have made exceptions to I see no real advantage for this practice
   other then the situation we ran into here. Unfortunately I don’t believe I can
   break up the blocked countries into high and low risk where I may be willing 
   to offer a warning message to those in a low risk country such as GB/UK, but 
   absolutely no notification to China or Russia for example.
 * If anyone else comes here running pfSense as their router/firewall and is having
   similar issues you way want to look here and check your configs to the solution
   in this link:
    [link](https://doc.pfsense.org/index.php/Why_can%27t_I_access_forwarded_ports_on_my_WAN_IP_from_my_LAN/OPTx_networks)
 * Again Thank you both for your help as after making the apporiate changes to my
   router/firewall I’m able to hit the site properly. I still have to check the 
   admin interface but so far so good. I suspect an update for my router came through
   that had the elevated security policies and I never noticed it had broke the 
   NAT redirection.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Website not rendering properly’ is closed to new replies.

## Tags

 * [ftp](https://wordpress.org/support/topic-tag/ftp/)
 * [ssh](https://wordpress.org/support/topic-tag/ssh/)

 * In: [Localhost Installs](https://wordpress.org/support/forum/localhost-installs/)
 * 9 replies
 * 3 participants
 * Last reply from: [Steven.DeZalia](https://wordpress.org/support/users/stevendezalia/)
 * Last activity: [11 years, 2 months ago](https://wordpress.org/support/topic/website-not-rendering-properly/#post-5734640)
 * Status: not resolved

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