Title: Website not loading and wp-admin not loading
Last modified: August 30, 2016

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# Website not loading and wp-admin not loading

 *  [kmarlow](https://wordpress.org/support/users/kmarlow/)
 * (@kmarlow)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/website-not-loading-and-wp-admin-not-loading/)
 * Hey everyone I am having a really unfortunate event happening with my clothing
   website. Xodakfashion.com
    I am using Godaddy to host and everything on that 
   end is working fine, I had a beautiful site all up and running for about a week,
   and now this morning as I check to login or even see the site it loads for ever
   but shows nothing and eventually gives an error. I need to fix this problem asap
   as people cannot view or purchase product anymore. I have tried doing a couple
   of things I read in this forum but it doesn’t make much sense to me as I am the
   only one who has access and hadn’t touched anything for a few days and this happens.
   Pleas someone help! xodakfashion.com

Viewing 9 replies - 1 through 9 (of 9 total)

 *  [David_G](https://wordpress.org/support/users/questas_admin/)
 * (@questas_admin)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/website-not-loading-and-wp-admin-not-loading/#post-6716739)
 * Try [manually resetting your plugins](https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)(
   no Dashboard access required). If that resolves the issue, reactivate each one
   individually until you find the cause.
 * If that does not resolve the issue, access your server via [FTP or SFTP](https://codex.wordpress.org/FTP_Clients),
   navigate to `/wp-content/themes/` and rename the directory of your currently 
   active theme. This will force the default theme to activate and hopefully rule-
   out a theme-specific issue (theme functions can interfere like plugins).
 *  Thread Starter [kmarlow](https://wordpress.org/support/users/kmarlow/)
 * (@kmarlow)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/website-not-loading-and-wp-admin-not-loading/#post-6716745)
 * Hey so renaming the plugin folder got me the ability to login into the admin 
   section finally but it is moving ridiculously slow now and not letting me look
   or do anything in the dashboard.
 *  Thread Starter [kmarlow](https://wordpress.org/support/users/kmarlow/)
 * (@kmarlow)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/website-not-loading-and-wp-admin-not-loading/#post-6716756)
 * Website is still not able to load or anything this is driving me crazy wtf it
   went from working perfectly to not being able to do anything.
 *  [David_G](https://wordpress.org/support/users/questas_admin/)
 * (@questas_admin)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/website-not-loading-and-wp-admin-not-loading/#post-6716761)
 * > eventually gives an error
 * What was the error message?
    Also what theme are you using and do you have a 
   child-theme?
 *  [Digico Paris](https://wordpress.org/support/users/digico-paris/)
 * (@digico-paris)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/website-not-loading-and-wp-admin-not-loading/#post-6716762)
 * Can you tell us the error you see please?
 *  Thread Starter [kmarlow](https://wordpress.org/support/users/kmarlow/)
 * (@kmarlow)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/website-not-loading-and-wp-admin-not-loading/#post-6716765)
 * Hey so I am using a forest theme called Uberstore [here ](http://themeforest.net/item/uberstore-nextlevel-multipurpose-theme/7009376)
   It is hard to replicate the error message at the moment because it takes so long
   to load everything but it pretty much just tries to load all pages for a while
   then goes to this error here.
 * [IMG]http://i67.tinypic.com/2z86nwk.png[/IMG]
 *  [David_G](https://wordpress.org/support/users/questas_admin/)
 * (@questas_admin)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/website-not-loading-and-wp-admin-not-loading/#post-6716826)
 * It looks to me like a hack, but not sure. Do you have a backup of your site on
   GoDaddy (hopefully) that you can restore?
 * Remain calm and carefully follow [this guide](https://codex.wordpress.org/FAQ_My_site_was_hacked).
   When you’re done, you may want to implement some (if not all) of [the recommended security measures](https://codex.wordpress.org/Hardening_WordPress).
 *  [David_G](https://wordpress.org/support/users/questas_admin/)
 * (@questas_admin)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/website-not-loading-and-wp-admin-not-loading/#post-6716827)
 * You may also want to contact GoDaddy and see if they can help.
 *  Thread Starter [kmarlow](https://wordpress.org/support/users/kmarlow/)
 * (@kmarlow)
 * [10 years, 6 months ago](https://wordpress.org/support/topic/website-not-loading-and-wp-admin-not-loading/#post-6716828)
 * I do have a backup and already tried restoring it, I am getting nothing changed
   yet. I will look through the guide and call GoDaddy.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Website not loading and wp-admin not loading’ is closed to new replies.

## Tags

 * [loading](https://wordpress.org/support/topic-tag/loading/)
 * [not](https://wordpress.org/support/topic-tag/not/)
 * [website](https://wordpress.org/support/topic-tag/website/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 9 replies
 * 3 participants
 * Last reply from: [kmarlow](https://wordpress.org/support/users/kmarlow/)
 * Last activity: [10 years, 6 months ago](https://wordpress.org/support/topic/website-not-loading-and-wp-admin-not-loading/#post-6716828)
 * Status: not resolved

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