Support » Fixing WordPress » Website not loading

  • Resolved rookiemamasjourney

    (@rookiemamasjourney)


    I was trying to add a widget area and I believe I did something to break my site. It comes up with this error:
    The http://www.rookiemamasjourney.com page isn’t working

    http://www.rookiemamasjourney.com is currently unable to handle this request.
    HTTP ERROR 500

    How would I fix this? When I open it in internet explorer it says:
    Most likely causes:
    •The website is under maintenance.
    •The website has a programming error

    I’m pretty much sure it’s a programming error (me doing something I probably shouldn’t have been) and now I can’t get on to save or fix anything. Help!!!!!!!!!

Viewing 9 replies - 1 through 9 (of 9 total)
  • Moderator Steve Stern

    (@sterndata)

    WordPresser, Third Class

    Download the file you were editing (which broke the site), fix it, and re-upload. Use FTP for this.

    If you can’t fix it, download a clean copy of your theme and upload the file(s) you edited to overwrite the bad ones.

    And now that the horse is out of the barn, NEVER NEVER use appearance->editor to edit PHP files because one little oops and you crash your site. Edit locally, save the changes, and upload.

    As sterndata said,
    Replace the file you were editing.

    Or go to wp-content/themes/ folder using FTP.
    Delete the theme you are using.
    Go to WordPress Dashboard and re-install the theme or get a new one.

    rookiemamasjourney

    (@rookiemamasjourney)

    Sorry but what is FTP? I’m about as new to this as you can get and yes I now know I did a very stupid thing.

    Which Webhost are you on?

    Moderator Steve Stern

    (@sterndata)

    WordPresser, Third Class

    You’ll have to contact your host to find out how to set up an FTP account or use the file manager from your hosting control panel.

    rookiemamasjourney

    (@rookiemamasjourney)

    I’m with Bluehost

    Use this link to understand how file manager works in Bluehost.
    https://my.bluehost.com/cgi/help/file_manager

    Once you are in the file manager.
    In your site’s root folder.
    Go to wp-content/themes/

    And delete your theme folder.

    rookiemamasjourney

    (@rookiemamasjourney)

    IT LOOKS LIKE IT WORKED!!!!!!!!!!! One sec…. YUP YOU ARE THE BEST ROHIT!!!!!!!!!!!! Thank you so much!

    Awesome. 🙂

Viewing 9 replies - 1 through 9 (of 9 total)
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