Website not loading

  • Resolved alialaqaby

    (@alialaqaby)


    9 years, 1 month ago

    Hello guys,

    My website alialaqaby.com is not loading, it simply shows white screen like nothing loads when anyone tries to access it from any explorer. the email accounts and the C-Panel for it are all good, but I cannot load it and I presume that no one else can.

    can you please help me out on this issue, much appreciated!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    9 years, 1 month ago

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter alialaqaby

    (@alialaqaby)

    9 years, 1 month ago

    Thank you very much James.. it worked, I manually reset the Plugins and the website is working just fine, now all I have to do is reactivate each one until I find the one that caused the issue and delete it or maybe replace it with a similar plugin.

    thanks again.

    Thread Starter alialaqaby

    (@alialaqaby)

    9 years, 1 month ago

    All good and back online, Thanks again.

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    9 years, 1 month ago

    You’re welcome!

Viewing 4 replies - 1 through 4 (of 4 total)
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