Support » Fixing WordPress » Website not found – login problems

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  • Not sure what the ‘log in page site’ is but at the risk of being too obvious I can see your admin login here:

    http://www.thebadheads.com/wp-login.php/

    Thanks for the reply πŸ™‚

    I’ve been finding the admin login easy enough but for some reason my login details don’t seem to work. None of my browser settings have changed and neither has the password – when I attempt to login I just get a blank screen…..

    It is a tad frustrating πŸ™

    esmi

    (@esmi)

    Forum Moderator

    Try:
    – switching to the Twenty Eleven theme by renaming your current theme’s folder inside wp-content/themes and adding “-old” to the end of the folder name using FTP or whatever file management application your host provides.

    resetting the plugins folder by FTP or phpMyAdmin.

    Thanks esmi

    I would try that but I can’t login as admin at all so I can’t make these changes.

    The guy who set up the site is now off traveling and I can’t contact him and the login details aren’t working. Subsequently, as the site isn’t register to my email, I can’t even reset this.

    I’m well and truly stuck.

    esmi

    (@esmi)

    Forum Moderator

    Please re-read my post above. None of the suggestions I made require you to login to your WordPress dashboard.

    A long shot, but you could try resetting your password from: http://www.thebadheads.com/wp-login.php

    or get into your hosting control panel and try what esmi suggested via FTP or hosting control panel file manager

    Hello,

    You can contact with your hosting provider and reset the password of http://www.thebadheads.com/wp-login.php/

Viewing 7 replies - 1 through 7 (of 7 total)
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