Title: Website navigation dropdown not working
Last modified: February 2, 2022

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# Website navigation dropdown not working

 *  [amysmom](https://wordpress.org/support/users/amysmom/)
 * (@amysmom)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/website-navigation-dropdown-not-working/)
 * Ever since the release of 6.2.9, the dropdowns in the main navigation of my website
   no longer show/function on all sub-pages. They only show and function correctly
   on the homepage. When viewing other pages they disappear, also meaning that the
   mobile menu (hamburger) doesn’t work, it’s not clickable. I’ve had to deactivate
   the plugin to make the website functional. I see that version 6.3 was just released
   and reactivated the plugin; but the same issue persists. The website is built
   with Elementor Pro and the header is built with the theme builder.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwebsite-navigation-dropdown-not-working%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Contributor [webnus](https://wordpress.org/support/users/webnus/)
 * (@webnus)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/website-navigation-dropdown-not-working/#post-15322773)
 * Hello [@amysmom](https://wordpress.org/support/users/amysmom/),
 * Sorry for the trouble.
 * We need to know the steps to replicate.
 * I would then forward it to the developer team to fix the issues in the upcoming
   updates. There is nothing to be worried about, we will fix the issues, I also
   appreciate you for reporting the issues.
 * Please send details as steps to reproduce in a fresh WordPress.
 * Also, can you please provide some info on the plugins and the theme you have 
   too?
    Please go to wp-dashboard > tools > site health and in the Info Tab click
   on “Copy site info to clipboard” to save all the required info to the clipboard:
   [https://i.postimg.cc/TPrGsHXY/image.png](https://i.postimg.cc/TPrGsHXY/image.png)
   then go to this link [https://pastebin.com/](https://pastebin.com/) and paste
   the info here. Finally, get an info link and send that to us here. With that,
   we will be able to help you more.
 * Best Regards
 *  Thread Starter [amysmom](https://wordpress.org/support/users/amysmom/)
 * (@amysmom)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/website-navigation-dropdown-not-working/#post-15337749)
 * Thanks for the reply. The steps are: when MEC version 6.2.9 was released, the
   dropdown menus stopped working on all subpages, the caret is no longer visible
   and hover doesn’t show the dropdowns (all pages expect for the homepage). On 
   mobile, the hamburger menu only works on the homepage. When on subpages, the 
   hamburger menu is not clickable.
 * The site is built with Elementor Pro with the Hello theme.
 * Here’s the info link from pastbin: [https://pastebin.com/nLVSQnz5](https://pastebin.com/nLVSQnz5)
 * Thank you.
 *  Plugin Contributor [webnus](https://wordpress.org/support/users/webnus/)
 * (@webnus)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/website-navigation-dropdown-not-working/#post-15349451)
 * Hello [@amysmom](https://wordpress.org/support/users/amysmom/),
 * How can we replicate your steps to arrive at the issue on a fresh WordPress installation?
 * Since you have **Elementor Pro**, please contact your page builder plugin author.
   Maybe they have a solution that we are not aware of.
 * Best Regards
 *  Thread Starter [amysmom](https://wordpress.org/support/users/amysmom/)
 * (@amysmom)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/website-navigation-dropdown-not-working/#post-15351154)
 * Elementor is telling me to contact yourselves. The issue is with MEC not Elementor
   Pro because if I disable the MEC plugin everything works fine. When MEC is active
   the menu no longer functions. What more can I tell you?
 *  Plugin Contributor [webnus](https://wordpress.org/support/users/webnus/)
 * (@webnus)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/website-navigation-dropdown-not-working/#post-15382098)
 * Hello,
 *  We’ve asked, “How can we replicate your steps to arrive at the issue on a fresh
   WordPress installation?” and still, we don’t know how we can **reproduce** the
   issue: [https://i.postimg.cc/kG1jvS9Z/image.png](https://i.postimg.cc/kG1jvS9Z/image.png).
 *  Thread Starter [amysmom](https://wordpress.org/support/users/amysmom/)
 * (@amysmom)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/website-navigation-dropdown-not-working/#post-15391785)
 * The steps are as follows: When version 6.2.9 was released, the main navigation
   dropdowns stopped working so I’ve had to deactivate MEC. When MEC is deactivated,
   the dropdowns work. When MEC is activated, the dropdowns don’t work. I’ve been
   using MEC on this website for about four years up until the release of 6.2.9 
   as it causes the navigation dropdowns to not work.
 *  Thread Starter [amysmom](https://wordpress.org/support/users/amysmom/)
 * (@amysmom)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/website-navigation-dropdown-not-working/#post-15392262)
 * To clarify, **this is NOT a new installation**.
    -  This reply was modified 4 years, 3 months ago by [amysmom](https://wordpress.org/support/users/amysmom/).

Viewing 7 replies - 1 through 7 (of 7 total)

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## Tags

 * [dropdowns](https://wordpress.org/support/topic-tag/dropdowns/)
 * [navigation](https://wordpress.org/support/topic-tag/navigation/)

 * 7 replies
 * 2 participants
 * Last reply from: [amysmom](https://wordpress.org/support/users/amysmom/)
 * Last activity: [4 years, 3 months ago](https://wordpress.org/support/topic/website-navigation-dropdown-not-working/#post-15392262)
 * Status: not resolved