Website Lost

  • cmlina

    (@cmlina)


    8 years, 2 months ago

    Hello all,

    I was trying to change the page where one is taken when they click on my websites link from google. Unfortunately, I changed something else that ( i believe i was in the settings page) that now the page is not even normal (this is how it looks now http://hylaumc.com/bienvenidos-welcome-2/not_found ).

    The setting I changed had the url hyla.umc and I thought that by changing the url to the page that I wanted users directed to it would automatically do it, but now its all messed up.

    I think i might’ve changed the wordpress url link to the one that i wanted which I shouldnt have done. Now i cant access the tab on the dashboard because it’ll take me to http://hylaumc.com/bienvenidos-welcome-2/not_found.

    Can someone help?

Viewing 4 replies - 1 through 4 (of 4 total)
  • bemdesign

    (@bemdesign)

    8 years, 2 months ago

    See http://codex.wordpress.org/Changing_The_Site_URL – use step 1.1 or 1.2 to set things back to normal until you can get back to that settings page and change it back.

    What I think you want to do is use a server redirect – you want the server to intercept the request for your home page and instead send that request to a different page on the site. To do this, you’ll need to use server tools (many hosts’ control panels allow you to set up redirects) or you can use a WordPress plugin like this: https://wordpress.org/plugins/simple-301-redirects/ and set it up to redirect people to the page you want.

    Hope this helps!

    Thread Starter cmlina

    (@cmlina)

    8 years, 2 months ago

    bemdesign, I have been working on this and have downloaded firezilla to fix the error, however it says that I have to create an FTP account and to “use your cPanel or website administration tool to set one up” (or to contact the host for help/directions) but I dont know how to contact the host or where to find the cPanel?

    Is the “host” referring to the website itself? (http://hylaumc.com/)

    any help is appreciated. preferably simple since I am new to this and learning on my own

    bemdesign

    (@bemdesign)

    8 years, 2 months ago

    Your host means the folks running the web server that your website is hosted on. Who do you pay for having a website? Contact them to get SFTP access set up and configured for your account.

    You want SFTP if you can get it but FTP will do in a pinch – just know that FTP is not encrypted and is thus less secure.

    Then you can use FileZilla to FTP/SFTP into your server – this allows you to see the file contents inside your website and allows you to upload/download those files to your local machine.

    Anyway, once you have FTP access, you’ll setup FileZilla to use the FTP/SFTP credentials your host provided (username/password and filepath to your website’s root folder) to connect to your website’s server.

    Once you’ve succefully FTP/SFTP’d into your server, download the wp-config.php file from your website’s folder and use a text editor like Sublime Text or Notepad ++ to edit the wp-config.php file and add the code that http://codex.wordpress.org/Changing_The_Site_URL step 1.1 mentioned.

    Save those changes and re-upload that wp-config.php file and replace the one on your server using FileZilla.

    You should then be able to log back into your WordPress site normally again.

    Now go to your WordPress settings and change the Site URL back to the correct URL – likely this should be http://hylaumc.com/

    After you have that, go back to your wp-config.php file and remove the code you inserted previously, save the change, and re-upload this via FTP/SFTP back to your website.

    You should be back in business!

    Hope this helps!

    otterbrass

    (@otterbrass)

    7 years ago

    Dear all,

    Thank you for the information posted above.

    I am having a similar issue after having foolishly amended the wordpress url. I checked the Change the URL link posted above for options.

    I do not have access via FTP. The phpMyAdmin will not allow me to access the database(s). Previously this was because I was over my data limit (temporarily at 50MB) but this has now been set to 100MB (my site is currently at just under 84MB and the reason so little is used/required is because I wish to upload my new site in the near future and have removed all images from the site, and the hosting will be transferred but is currently dormant).

    The error I am receiving is as below. Please could you offer some further advice?

    Thanks!

    —

    Internal Server Error

    500
    —
    Cpanel::Exception::IO::UnlinkError/(XID uqcjf7) The system failed to unlink “/var/cpanel/overquota/blocks_otterbou” because of an error: Permission denied
    at /usr/local/cpanel/Cpanel/Exception/CORE.pm line 77.
    Cpanel::Exception::create(“IO::UnlinkError”, ARRAY(0x204c088)) called at /usr/local/cpanel/Cpanel/Exception.pm line 30
    Cpanel::Exception::__ANON__(__CPANEL_HIDDEN__, ARRAY(0x204c088)) called at /usr/local/cpanel/Cpanel/Autodie/Unlink.pm line 37
    Cpanel::Autodie::Unlink::unlink_if_exists(“/var/cpanel/overquota/blocks_otterbou”) called at /usr/local/cpanel/Cpanel/Quota/OverCache.pm line 92
    Cpanel::Quota::OverCache::_unset_at_quota(“blocks”, “otterbou”) called at /usr/local/cpanel/Cpanel/Quota/OverCache.pm line 79
    Cpanel::Quota::OverCache::unset_user_at_blocks_quota(“otterbou”) called at cpsrvd.pl line 2487
    cpanel::cpsrvd::verify_user_is_at_blocks_quota_or_unset(“otterbou”) called at cpsrvd.pl line 2443
    cpanel::cpsrvd::dodoc_cpaneld() called at cpsrvd.pl line 1607
    cpanel::cpsrvd::dodoc(HASH(0x13b1d30)) called at cpsrvd.pl line 1367
    cpanel::cpsrvd::handle_one_connection() called at cpsrvd.pl line 849
    cpanel::cpsrvd::script() called at cpsrvd.pl line 319
    —–
    cpsrvd/11.62.0.17 Server at server.dnsblock1.com

Viewing 4 replies - 1 through 4 (of 4 total)
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