Support » Theme: Hueman » Website Logo stretched

  • Resolved akandor

    (@akandor)


    Hi,

    after updating the theme to version 3.4.25 or 3.4.26 my site logo is stretched. Reuploading the image won’t help only thing I could do is to rollback the theme back to 3.4.24.

    Screenshots

    Same behaviour on Safari, Chrome and Firefox. Cache was purged and cleared.

    Any help would be awesome.

    Cheers,
    Armin

    • This topic was modified 4 years, 7 months ago by akandor.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi Armin,

    I would recommend trying the following troubleshooting steps.

    1. Use the latest software versions : make sure WordPress, your theme and plugins are all up to date.
    2. Cache plugin : if you use a server cache or cache plugin, please clear it’s cache content and disable caching via it’s settings.
    3. Browser :
    • Check for plugin conflict : deactivate all of your plugins. If it fixes the issue, re-activate your plugins one by one, until you identify the plugin in conflict.
    • User of a child theme : activate the parent theme if you use a child theme
    • Javascript : make sure you did not insert custom javascript code ( like analytics, subscription popup… ), for example in a widget, that could break your site.
    Thread Starter akandor

    (@akandor)

    Hi, thanks looked like it was a caching problem. After clear the cache of all browsers and also the site and server cache it works now.

    Thanks for your quick help.

Viewing 2 replies - 1 through 2 (of 2 total)
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