Title: Website log in
Last modified: August 31, 2016

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# Website log in

 *  [lgarvetog](https://wordpress.org/support/users/lgarvetog/)
 * (@lgarvetog)
 * [10 years ago](https://wordpress.org/support/topic/website-log-in/)
 * Hi There,
 * I am really really hoping someone can help me. I have a wordpress site and for
   a few months I have had some technical issues with the site and the hosting company.
   I have now switched to host my site with go daddy and set up an office 365 email
   with them. The problem now is due to so many emails being lost with the switch
   over I do not have my password to log into the back end of my site. I have been
   on the phone to go daddy who have give me some support to go into the PHP admin
   to change the password but this did not work. Also when I click on the log in
   wordpress page to get a new password key the email does not come into my inbox?
 * Anyone know what I can do to get into my site as I am completely locked out and
   need to add data to it and get messages from the back end of my site.
 * If anyone can help through the C-Panel or point me in the right direction I would
   be really grateful as this is affecting my business.

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Clayton James](https://wordpress.org/support/users/claytonjames/)
 * (@claytonjames)
 * [10 years ago](https://wordpress.org/support/topic/website-log-in/#post-7347991)
 * These are some instructions in the Codex that detail the available methods of
   resetting your password: [Resetting Your Password](https://codex.wordpress.org/Resetting_Your_Password)
 *  Thread Starter [lgarvetog](https://wordpress.org/support/users/lgarvetog/)
 * (@lgarvetog)
 * [9 years, 12 months ago](https://wordpress.org/support/topic/website-log-in/#post-7348273)
 * Can I ask do you have to be in the back end of your website to do this? As that
   is the problem I cannot get into the Admin area at all to log in and make changes
   to the site?
 * HELP!!!!!!
 *  [codejockey](https://wordpress.org/support/users/codejockey/)
 * (@codejockey)
 * [9 years, 12 months ago](https://wordpress.org/support/topic/website-log-in/#post-7348274)
 * In the instructions that Clayton provided, you can do the password change from
   SQL or from the files via FTP. Do you have access to either one of those two 
   areas?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Website log in’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 3 participants
 * Last reply from: [codejockey](https://wordpress.org/support/users/codejockey/)
 * Last activity: [9 years, 12 months ago](https://wordpress.org/support/topic/website-log-in/#post-7348274)
 * Status: not resolved

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