Title: Website loading problem
Last modified: May 5, 2020

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# Website loading problem

 *  Resolved [abhir69](https://wordpress.org/support/users/abhir69/)
 * (@abhir69)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/website-loading-problem/)
 * i have installed new theme that is Astra but w3 total cache not letting it load
   properly i have deactivated the plugin then my website load perfectly, it means
   this plugin is giving some problem i will share some screenshot so you can see
 * Screen shot – [https://share.getcloudapp.com/xQuWzWp0](https://share.getcloudapp.com/xQuWzWp0)
   
   Please help me as soon as possilble
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwebsite-loading-problem%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * (@vmarko)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/website-loading-problem/#post-12783977)
 * Hello [@abhir69](https://wordpress.org/support/users/abhir69/)
 * I am sorry about the issue you are experiencing and I am happy to assist you 
   with this.
 * Can you please manually delete the /cache/ folder in wp-content, go to your wp
   dashboard and purge all cache.
    Also, make sure to clear your browser cache and
   disable the “Prevent caching of objects after settings change” option In Performance
   >Browser Cache. Make sure to save all settings and purge the cache after each
   change. Thank you!

Viewing 1 replies (of 1 total)

The topic ‘Website loading problem’ is closed to new replies.

 * ![](https://ps.w.org/w3-total-cache/assets/icon-256x256.png?rev=1041806)
 * [W3 Total Cache](https://wordpress.org/plugins/w3-total-cache/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/w3-total-cache/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/w3-total-cache/)
 * [Active Topics](https://wordpress.org/support/plugin/w3-total-cache/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/w3-total-cache/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/w3-total-cache/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Marko Vasiljevic](https://wordpress.org/support/users/vmarko/)
 * Last activity: [6 years, 3 months ago](https://wordpress.org/support/topic/website-loading-problem/#post-12783977)
 * Status: resolved