Website just crashed

  • Resolved shakatime

    (@shakatime)


    2 years, 3 months ago

    Hi,

    I have been using the points plugin for a while and today my website just crashed with a critical error.

    I find out that the problem is with the XT Points & Rewards for the WooCommerce plugin. After deactivating the plugin, the website is back again. I tried reinstalling it, but soon as I activate the plugin the website goes down.

    Thanks,

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author XplodedThemes

    (@xplodedthemes)

    2 years, 3 months ago

    Hi @shakatime,

    Can you please confirm the which plugin version is crashing ? 1.6.0 or 1.6.1 or both ?

    Also, what is your PHP version ?

    Thank you

    Thread Starter shakatime

    (@shakatime)

    2 years, 3 months ago

    Hi, I am using PHP 7.4, and I re-installed yesterday the latest version of the plugin from WordPress.

    Here is the Error Details:

    An error of type E_ERROR was caused in line 100 of the file /home/u8809/domains/domain.com/public_html/wp-content/plugins/xt-woo-points-rewards/public/class-public.php. Error message: Uncaught Error: Call to undefined method XT_Woo_Points_Rewards_Public::expire_points__premium_only() in /home/u8809/domains/domain.com/public_html/wp-content/plugins/xt-woo-points-rewards/public/class-public.php:100

    Stack trace:

    #0 /home/u8809/domains/domain.com/public_html/wp-content/plugins/xt-woo-points-rewards/xt-framework/includes/class-framework.php(1120): XT_Woo_Points_Rewards_Public->__construct(Object(XT_Woo_Points_Rewards))

    #1 /home/u8809/domains/domain.com/public_html/wp-content/plugins/xt-woo-points-rewards/xt-framework/includes/class-framework.php(421): XT_Framework->init_classes()

    #2 /home/u8809/domains/domain.com/public_html/wp-content/plugins/xt-woo-points-rewards/xt-framework/includes/class-framework.php(349): XT_Framework->load_plugin()

    #3 /home/u8809/domains/domain.com/public_html/wp-content/plugins/xt-woo-points-rewards/class-core.php(54): XT_Framework->bootstrap()

    #4 /home/u8809/domains/domain.com/public_h

    Thank you

    Plugin Author XplodedThemes

    (@xplodedthemes)

    2 years, 3 months ago

    Thanks for the info!

    Please update to v1.6.2, let me know if it fixes the issue.

    Thank you

    Thread Starter shakatime

    (@shakatime)

    2 years, 3 months ago

    Hi,

    I just finished updating to 1.6.2 and it worked.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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