Support » Fixing WordPress » Website is no longer responsive / mobile friendly

  • Resolved cora150892

    (@cora150892)


    For some reason the responsive has stopped in places on the website.

    Some stuff seems to resize as it adapts to a small screen / mobile.

    However, such as the menu remains full size while also loading a mobile header (three lines)

    Does anyone know what may cause this?

    Thanks in advance,

    • This topic was modified 1 year, 2 months ago by cora150892.
    • This topic was modified 1 year, 2 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic

    The page I need help with: [log in to see the link]

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  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    Since that is a commercial theme, we ask that you please go to their official support channel, so you can get support from the people who know it best: https://support.jegtheme.com/forums/forum/falive/

    Forum volunteers are not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

    Edit: Which I see you’ve already done: https://support.jegtheme.com/forums/topic/non-responsive-content/

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