Visitor Maps and Who's Online
[resolved] website is completely not working - shows php error (2 posts)

  1. Habesha
    Posted 5 years ago #

    After I click install for visitor-maps, it displays the following message.
    Fatal error: error traversing GeoLite City database file - perhaps it is corrupt? Try reinstalling it. in /home/MY_db/public_html/wp-content/plugins/visitor-maps/include-whos-online-geoip.php on line 454

    and after that, all my admin page and including the hole website in not working instead it displayes the above Fatal error. I want to deactivate the plugin but I can't do nothing. Because it displays only the above error and I can't access the WP admin/plugins page.

  2. Mike Challis
    Plugin Author

    Posted 5 years ago #

    How to quickly log back in to admin:
    You will have to manually delete the plugin so you can log in again:
    FTP to this folder on your server:
    and delete the "visitor-maps" folder
    Now you can log in.

    The cause....
    Your site probably does not have enough memory to hold the database.
    Checking WordPress for Low PHP Memory Limit

    The database takes 30M memory.

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