Website is blank but open with admin command – No access to wp-admin/edit

  • alulageo

    (@alulageo)


    9 years, 5 months ago

    Hello,
    My website http://www.u-n-i-c.net has suddenly gone blank, after Upgrade to WordPress 4.0 and updates of different plugins.

    ****************** Problems: ************

    a) When keying in the website adress
    http://www.u-n-i-c.net => Page is blank

    b) I cannot access my wesbite as Administrator with WordPress.
    when entering the same with admin option
    http://www.u-n-i-c.net/wp-admin/ => the page appear but it doesn’t appear in administration mode

    I have a multisite runing a second website
    installed on /gma

    http://www.georgealula.com that is working properly

    ——————————————————
    I tried the solution described here http://codex.wordpress.org/Multisite_Network_Administration#.htaccess_and_Mod_Rewrite

    It didn’t work. So I find out that my installation IS NOT MULTISITE

    Because I have two websites:

    (1) http://www.u-n-i-c.net installed with WordPress on the root “/” of the server
    (2) http://www.georgealula.com installed on directory “/gma” with also WordPress components

    Website (1) is blank – appear with admin option
    http://www.u-n-i-c.net/wp-admin/

    Website (2) working normally – on both user access mode and admin mode.

    on the same server.

    ——————————– begin ——–

    http://www.u-n-i-c.net [website 1 – blank, show off in admin mode “www.u-n-i-c.net/wp-admin/” ]
    installed on server root “/”

    /
    drwxr-xr-x 2 2052909 customer 4096 Jun 23 20:48 cgi-bin
    drwxr-xr-x 5 2052909 customer 4096 Jun 23 20:48 cgi-data
    drwxr-xr-x 5 2052909 customer 4096 Oct 25 18:43 gma *** [website2 – http://www.georgealula.com
    drwxr-xr-x 2 2052909 customer 4096 Jun 23 20:48 pnehtml
    drwxr-xr-x 17 2052909 customer 12288 Oct 29 03:33 wp-admin
    drwxr-xr-x 7 2052909 customer 4096 Oct 17 07:23 wp-content
    drwxr-xr-x 12 2052909 customer 12288 Oct 17 08:15 wp-includes

    -rw-r–r– 1 2052909 customer 418 Oct 17 15:43 index.php
    -rw-r–r– 1 2052909 customer 19545 Oct 17 15:43 license.txt
    -rw-r–r– 1 2052909 customer 8616 Oct 17 15:43 readme.html
    -rw-r–r– 1 2052909 customer 4896 Oct 17 15:43 wp-activate.php
    -rw-r–r– 1 2052909 customer 271 Oct 17 15:43 wp-blog-header.php
    -rw-r–r– 1 2052909 customer 4818 Oct 17 15:43 wp-comments-post.php
    -rw-r–r– 1 2052909 customer 3814 Oct 17 15:43 wp-config-sample.php
    -rw-r–r– 1 2052909 customer 4196 Oct 17 19:01 wp-config.php
    -rw-r–r– 1 2052909 customer 2932 Oct 17 15:43 wp-cron.php
    -rw-r–r– 1 2052909 customer 2380 Oct 17 15:43 wp-links-opml.php
    -rw-r–r– 1 2052909 customer 2359 Oct 17 15:43 wp-load.php
    -rw-r–r– 1 2052909 customer 33407 Oct 17 15:43 wp-login.php
    -rw-r–r– 1 2052909 customer 8235 Oct 17 15:43 wp-mail.php
    -rw-r–r– 1 2052909 customer 11070 Oct 17 15:43 wp-settings.php
    -rw-r–r– 1 2052909 customer 25665 Oct 17 15:43 wp-signup.php
    -rw-r–r– 1 2052909 customer 4026 Oct 17 15:43 wp-trackback.php
    -rw-r–r– 1 2052909 customer 3032 Oct 17 15:43 xmlrpc.php

    *** 2nd website – installed with a 2nd WordPress [for http://www.georgealula.com => work fine]

    /gma/

    http://www.u-n-i-c.net>; cd gma
    http://www.u-n-i-c.net>; ls -l
    total 208
    drwxr-xr-x 9 2052909 customer 8192 Jun 28 12:16 wp-admin
    drwxr-xr-x 7 2052909 customer 4096 Oct 29 03:21 wp-content
    drwxr-xr-x 12 2052909 customer 12288 Oct 10 21:59 wp-includes
    -rw-r–r– 1 2052909 customer 418 Jun 28 12:15 index.php
    -rw-r–r– 1 2052909 customer 19930 Jul 1 17:47 license.txt
    -rw-r–r– 1 2052909 customer 8709 Oct 10 21:59 readme.html
    -rw-r–r– 1 2052909 customer 4951 Oct 10 21:59 wp-activate.php
    -rw-r–r– 1 2052909 customer 271 Jun 28 12:15 wp-blog-header.php
    -rw-r–r– 1 2052909 customer 4946 Oct 10 21:59 wp-comments-post.php
    -rw-r–r– 1 2052909 customer 3388 Oct 10 21:59 wp-config-sample.php
    -rw-rw-rw- 1 2052909 customer 4095 Jun 28 12:30 wp-config.php
    -rw-r–r– 1 2052909 customer 2956 Oct 10 21:59 wp-cron.php
    -rw-r–r– 1 2052909 customer 2380 Jun 28 12:15 wp-links-opml.php
    -rw-r–r– 1 2052909 customer 2714 Oct 10 21:59 wp-load.php
    -rw-r–r– 1 2052909 customer 33043 Oct 10 21:59 wp-login.php
    -rw-r–r– 1 2052909 customer 8252 Oct 10 21:59 wp-mail.php
    -rw-r–r– 1 2052909 customer 11115 Oct 10 21:59 wp-settings.php
    -rw-r–r– 1 2052909 customer 26256 Oct 10 21:59 wp-signup.php
    -rw-r–r– 1 2052909 customer 4026 Jun 28 12:15 wp-trackback.php
    -rw-r–r– 1 2052909 customer 3032 Jul 1 17:47 xmlrpc.php

    ——————— .htaccess ————–/ http://www.u-n-i-c.net {Blank – website 1}

    # BEGIN WordPress
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]

    # add a trailing slash to /wp-admin
    RewriteRule ^([_0-9a-zA-Z-]+/)?wp-admin$ $1wp-admin/ [R=301,L]

    RewriteCond %{REQUEST_FILENAME} -f [OR]
    RewriteCond %{REQUEST_FILENAME} -d
    RewriteRule ^ – [L]
    RewriteRule ^([_0-9a-zA-Z-]+/)?(wp-(content|admin|includes).*) $2 [L]
    RewriteRule ^([_0-9a-zA-Z-]+/)?(.*\.php)$ $2 [L]
    RewriteRule . index.php [L]
    # END WordPress

    ——————— .htaccess ————–/gma [for http://www.georgealula.com – website 2]

    # BEGIN WordPress
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]

    # uploaded files
    RewriteRule ^([_0-9a-zA-Z-]+/)?files/(.+) wp-includes/ms-files.php?file=$2 [L]

    # add a trailing slash to /wp-admin
    RewriteRule ^([_0-9a-zA-Z-]+/)?wp-admin$ $1wp-admin/ [R=301,L]

    RewriteCond %{REQUEST_FILENAME} -f [OR]
    RewriteCond %{REQUEST_FILENAME} -d
    RewriteRule ^ – [L]
    RewriteRule ^[_0-9a-zA-Z-]+/(wp-(content|admin|includes).*) $1 [L]
    RewriteRule ^[_0-9a-zA-Z-]+/(.*\.php)$ $1 [L]
    RewriteRule . index.php [L]
    # END WordPress

    ———————————- end ————-
    How to fix this change that came after upgrading WordPress to V4.0
    and activating some plugins?

    Thank you for any prompt direction.

    Regards,

Viewing 5 replies - 1 through 5 (of 5 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    9 years, 5 months ago

    Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.

    If that does not resolve the issue, access your server via FTP or SFTP, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).

    Thread Starter alulageo

    (@alulageo)

    9 years, 5 months ago

    Hello Huff (MacManX),

    Thank you for your advise.

    The website is now showing off following https://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F

    I have Use phpMyAdmin to deactivate all plugins.

    In the table wp_options, under the option_name column (field) find the active_plugins row
    Change the option_value field to: a:0:{}

    Now the http://www.u-n-i-c.net/wp-admin/ is blank.

    I have renamed my actual “themes/name” to “themes/name.hold”

    but WP didn’t pick up the admin page.

    Any direction from there will help. Thank you so much for your assistance.

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    9 years, 5 months ago

    Do you have a theme at /wp-content/themes/twentyfourteen/ ?

    If not, download and upload https://wordpress.org/themes/twentyfourteen leave the plugins off and the other theme renamed.

    Thread Starter alulageo

    (@alulageo)

    9 years, 5 months ago

    I have downloaded the “twentyforteen” theme and renamed the “plugins” folder “/plugins.hold”

    and did the same for all others “themes/name.hold” except “/themes/twentyfourteen”.

    Unfortunately the admin page
    http://www.u-n-i-c.net/wp-admin/ remain a blank page.

    Does this can be related the content of .htaccess file?

    Below is the two version of .htaccess file i run and that gave the same result.

    —————- example of .htaccess file ————–

    Does the .htaccess file impact this behaviour?

    ———————————— working version —–

    # BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

    ——————————- october 29, 2014

    # BEGIN WordPress
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]

# add a trailing slash to /wp-admin
RewriteRule ^([_0-9a-zA-Z-]+/)?wp-admin$ $1wp-admin/ [R=301,L]

RewriteCond %{REQUEST_FILENAME} -f [OR]
RewriteCond %{REQUEST_FILENAME} -d
RewriteRule ^ - [L]
RewriteRule ^([_0-9a-zA-Z-]+/)?(wp-(content|admin|includes).*) $2 [L]
RewriteRule ^([_0-9a-zA-Z-]+/)?(.*\.php)$ $2 [L]
RewriteRule . index.php [L]
# END WordPress

    Any additional direction will be highly appreciated since i am quite new on WordPress.

    Thanks.

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    9 years, 5 months ago

    That file does look correct.

    The first example is a single site installation, the second is a multisite installation. Since you posted in the Multisite forum, I assume you have a multisite installation. 😉

    Try downloading WordPress again and delete then replace your copies of everything except the wp-config.php file and the /wp-content/ directory with fresh copies from the download. This will effectively replace all of your core files without damaging your content and settings. Some uploaders tend to be unreliable when overwriting files, so don’t forget to delete the original files before replacing them.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Website is blank but open with admin command – No access to wp-admin/edit’ is closed to new replies.