Title: Website hit with Malware
Last modified: May 20, 2019

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# Website hit with Malware

 *  Resolved [crawford421](https://wordpress.org/support/users/crawford421/)
 * (@crawford421)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/website-hit-with-malware/)
 * Hello,
 * Over the weekend my website got hit with Malware. When you goto my website a 
   popup appears which takes you to hiot.tinhowsinutha.pro and tries to get you 
   to install software. How do I remove this? I installed wordfence but it did not
   find anything. I contacted my host(bluehost) and all they did was offer their
   expensive security service which I can’t afford.
 * Can anyone refer me to some good resources for getting this fixed? Wordfence 
   has not found anything.
 * Thankyou,
    Jesse
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwebsite-hit-with-malware%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Davood Denavi](https://wordpress.org/support/users/binarywc/)
 * (@binarywc)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/website-hit-with-malware/#post-11552624)
 * Are you using the WP Live Chat plugin? if so disable and remove it.. there is
   a hack that was found last week that directly related to that plugins code.
 *  Thread Starter [crawford421](https://wordpress.org/support/users/crawford421/)
 * (@crawford421)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/website-hit-with-malware/#post-11552628)
 * Thank you very much. Yes I have/had WP Live Chat plugin installed. God bless 
   you
 *  [Davood Denavi](https://wordpress.org/support/users/binarywc/)
 * (@binarywc)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/website-hit-with-malware/#post-11552642)
 * You bet. I am happy I was aware of that hack and able to provide the info. Your
   pages are all leading to 404 errors. I’d suggest re-saving your permalink settings
   under Settings → Permalinks
 * Please tag this thread as resolved if everything else is back to normal after
   disabling and removing the plugin!
 *  Thread Starter [crawford421](https://wordpress.org/support/users/crawford421/)
 * (@crawford421)
 * [6 years, 12 months ago](https://wordpress.org/support/topic/website-hit-with-malware/#post-11552670)
 * I had my webost(bluehost) restore a previous version of my website as I was hoping
   it would remove the malware.
 * WP Live Chat is deactivated and I am no longer seeing the problem. I have tagged
   this thread as resolved.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Website hit with Malware’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 2 participants
 * Last reply from: [crawford421](https://wordpress.org/support/users/crawford421/)
 * Last activity: [6 years, 12 months ago](https://wordpress.org/support/topic/website-hit-with-malware/#post-11552670)
 * Status: resolved

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