• zupabzbdm

    (@zupabzbdm)


    [ Moderator note: moved to Fixing WordPress. ]

    Hi,

    I have big problem with my website(url: zupa-bezgresnog-zaceca-bdm.hr) which seems to be crashed. Every time I open my website or admin interface it just downloaded some php file with this content:
    <?php
    /**
    * Front to the WordPress application. This file doesn’t do anything, but loads
    * wp-blog-header.php which does and tells WordPress to load the theme.
    *
    * @package WordPress
    */

    /**
    * Tells WordPress to load the WordPress theme and output it.
    *
    * @var bool
    */
    define(‘WP_USE_THEMES’, true);

    /** Loads the WordPress Environment and Template */
    require( dirname( __FILE__ ) . ‘/wp-blog-header.php’ );

    I also tried to sign in with cpanel or filezilla but my access was suddenly denied. In my opinion it is some malware and I don’t have experience with it so can you help me solve this problem ?

    Thank you a lot,
    Filip

Viewing 3 replies - 1 through 3 (of 3 total)
  • ProjectArmy

    (@supporthero)

    Who are you hosting your website with?

    Your PHP files are being downloaded. They do not appear to be infected. Right now it looks like either htaccess or server issue. It’s possible your server is mis-configured.

    Contact your hosting provider. Most likely, it’s an issue on their end.

    ^V

    sinip

    (@sinip)

    zupa-bezgresnog-zaceca-bdm.hr is hosted by I.T. Plus d.o.o

    Adame Dahmani

    (@dahmaniadame)

    Get in touch with your hosting service provider. You need to clear this access denial on their end. Without access to your hosting service, you can’t do anything.

    Once you regain access to your Cpanel, post a support request. They might be able to help you fix whatever is causing your website behave that way. If they can’t or won’t, then start seeking help.

    Good luck!

Viewing 3 replies - 1 through 3 (of 3 total)
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