Website Hack and Protection

  • raintoriver

    (@raintoriver)


    9 years, 2 months ago

    Hi,

    I’m a new user to wordpress so pardon my ignorance in a few topics. I outsourced the development of my website about a year ago and it appears it is slowly being disassembled. The site first started to have unauthorized text changes and font changes, then the whole blog page went down, now my gallery page is missing with all the photos. I don’t want to blame the developer for these problems but who else would have access to the site and be able to make these changes?

    When I do go in to make changes this hacking text appears ( see below )

    What can i do to ensure my website is not being hacked or that my developer is milking extra work out of me. He has said he needs to rebuild the entire blog page as it is now missing. I know I made a junior mistake by not changing my password that he originally gave me; so I just did that now.

    Thanks and support would be appreciated.

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Viewing 2 replies - 1 through 2 (of 2 total)
  • wslade

    (@wslade)

    9 years, 2 months ago

    Hi raintrover,

    Your developer probably had nothing to do with your site damage. I’m sorry to hear your site was hacked but it is more likely related to out of date software than a mean developer. Have you been keeping everything up to date?

    Whatever the reason, you have been hacked. Maybe your developer has the expertise to clean up your site.

    If you want to give the repairs a go yourself, search this forum for “hacked site”. You will find the steps to clean or restore your site.

    This is an opportunity to learn more about your WordPress installation. Good luck!

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    9 years, 2 months ago

    Remain calm and carefully follow this guide. When you’re done, you may want to implement some (if not all) of the recommended security measures.

Viewing 2 replies - 1 through 2 (of 2 total)
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