• Resolved graffitikings

    (@graffitikings)


    So my website goes off line and gives a 500 error message on url, I then have to log in to my Godaddy cpanel host, go to file manager and rename the htaccess file to anything, and then it gives me a fresh new htaccess file and all works fine???

    Any ideas how to stop this.

    Thanks in advance 🙂

    http://www.graffitikings.co.uk

Viewing 15 replies - 1 through 15 (of 15 total)
  • Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    Do mean it’s continually going down with a 500 error, and each time renaming the .htaccess file fixes it?

    Thread Starter graffitikings

    (@graffitikings)

    yeah the site goes down and leaves 500 error, I then rename the htaccess file & like magic a new correct htaccess file appears & all is fixed.

    Thread Starter graffitikings

    (@graffitikings)

    the fix could last for months, weeks even twice in an hour?

    Moderator Samuel Wood (Otto)

    (@otto42)

    WordPress.org Admin

    Compare the old .htaccess and the new one. What’s different?

    Thread Starter graffitikings

    (@graffitikings)

    WOW new file has 10 lines of code & old file has about 300 lines of code?

    Moderator Samuel Wood (Otto)

    (@otto42)

    WordPress.org Admin

    Right. So, what is adding those 300 lines of code? Any clues there?

    If something is adding code to that file, then it’s possible that it added code which broke your site. Simple as that, really.

    Thread Starter graffitikings

    (@graffitikings)

    heres the thing…. months ago before this happened I did have 300+ lines of code, but not now? example, before this happened (months ago) I added code to the htaccess file so my site was Gzip enabled, at a time when there was 300+ lines of code, now the code is only 10 lines and the gzip code is not even in the new htaccess file, yet my site does test positive for being Gzip enabled? but the code is not there?

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    months ago before this happened I did have 300+ lines of code, but not now?

    Right, something in that 300 lines was causing the problem, we have to find out what was adding them. Any clues from the lines about what could be doing it?

    WordPress’s default .htaccess file is only https://codex.wordpress.org/Using_Permalinks#Creating_and_editing_.28.htaccess.29

    now the code is only 10 lines and the gzip code is not even in the new htaccess file, yet my site does test positive for being Gzip enabled? but the code is not there?

    It’s possible that your hosting provider enabled Gzip at the server level, so now you don’t have to switch it on via .htaccess.

    Thread Starter graffitikings

    (@graffitikings)

    # BEGIN W3TC Browser Cache
    <IfModule mod_mime.c>
        AddType text/css .css
        AddType text/x-component .htc
        AddType application/x-javascript .js
        AddType application/javascript .js2
        AddType text/javascript .js3
        AddType text/x-js .js4
        AddType text/html .html .htm
        AddType text/richtext .rtf .rtx
        AddType image/svg+xml .svg .svgz
        AddType text/plain .txt
        AddType text/xsd .xsd
        AddType text/xsl .xsl
        AddType text/xml .xml
        AddType video/asf .asf .asx .wax .wmv .wmx
        AddType video/avi .avi
        AddType image/bmp .bmp
        AddType application/java .class
        AddType video/divx .divx
        AddType application/msword .doc .docx
        AddType application/vnd.ms-fontobject .eot
        AddType application/x-msdownload .exe
        AddType image/gif .gif
        AddType application/x-gzip .gz .gzip
        AddType image/x-icon .ico
        AddType image/jpeg .jpg .jpeg .jpe
        AddType application/json .json
        AddType application/vnd.ms-access .mdb
        AddType audio/midi .mid .midi
        AddType video/quicktime .mov .qt
        AddType audio/mpeg .mp3 .m4a
        AddType video/mp4 .mp4 .m4v
        AddType video/mpeg .mpeg .mpg .mpe
        AddType application/vnd.ms-project .mpp
        AddType application/x-font-otf .otf
        AddType application/vnd.ms-opentype .otf
        AddType application/vnd.oasis.opendocument.database .odb
        AddType application/vnd.oasis.opendocument.chart .odc
        AddType application/vnd.oasis.opendocument.formula .odf
        AddType application/vnd.oasis.opendocument.graphics .odg
        AddType application/vnd.oasis.opendocument.presentation .odp
        AddType application/vnd.oasis.opendocument.spreadsheet .ods
        AddType application/vnd.oasis.opendocument.text .odt
        AddType audio/ogg .ogg
        AddType application/pdf .pdf
        AddType image/png .png
        AddType application/vnd.ms-powerpoint .pot .pps .ppt .pptx
        AddType audio/x-realaudio .ra .ram
        AddType application/x-shockwave-flash .swf
        AddType application/x-tar .tar
        AddType image/tiff .tif .tiff
        AddType application/x-font-ttf .ttf .ttc
        AddType application/vnd.ms-opentype .ttf .ttc
        AddType audio/wav .wav
        AddType audio/wma .wma
        AddType application/vnd.ms-write .wri
        AddType application/font-woff .woff
        AddType application/vnd.ms-excel .xla .xls .xlsx .xlt .xlw
        AddType application/zip .zip
    </IfModule>
    <IfModule mod_expires.c>
        ExpiresActive On
        ExpiresByType text/css A31536000
        ExpiresByType text/x-component A31536000
        ExpiresByType application/x-javascript A31536000
        ExpiresByType application/javascript A31536000
        ExpiresByType text/javascript A31536000
        ExpiresByType text/x-js A31536000
        ExpiresByType text/html A3600
        ExpiresByType text/richtext A3600
        ExpiresByType image/svg+xml A3600
        ExpiresByType text/plain A3600
        ExpiresByType text/xsd A3600
        ExpiresByType text/xsl A3600
        ExpiresByType text/xml A3600
        ExpiresByType video/asf A31536000
        ExpiresByType video/avi A31536000
        ExpiresByType image/bmp A31536000
        ExpiresByType application/java A31536000
        ExpiresByType video/divx A31536000
        ExpiresByType application/msword A31536000
        ExpiresByType application/vnd.ms-fontobject A31536000
        ExpiresByType application/x-msdownload A31536000
        ExpiresByType image/gif A31536000
        ExpiresByType application/x-gzip A31536000
        ExpiresByType image/x-icon A31536000
        ExpiresByType image/jpeg A31536000
        ExpiresByType application/json A31536000
        ExpiresByType application/vnd.ms-access A31536000
        ExpiresByType audio/midi A31536000
        ExpiresByType video/quicktime A31536000
        ExpiresByType audio/mpeg A31536000
        ExpiresByType video/mp4 A31536000
        ExpiresByType video/mpeg A31536000
        ExpiresByType application/vnd.ms-project A31536000
        ExpiresByType application/x-font-otf A31536000
        ExpiresByType application/vnd.ms-opentype A31536000
        ExpiresByType application/vnd.oasis.opendocument.database A31536000
        ExpiresByType application/vnd.oasis.opendocument.chart A31536000
        ExpiresByType application/vnd.oasis.opendocument.formula A31536000
        ExpiresByType application/vnd.oasis.opendocument.graphics A31536000
        ExpiresByType application/vnd.oasis.opendocument.presentation A31536000
        ExpiresByType application/vnd.oasis.opendocument.spreadsheet A31536000
        ExpiresByType application/vnd.oasis.opendocument.text A31536000
        ExpiresByType audio/ogg A31536000
        ExpiresByType application/pdf A31536000
    
    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    
    # END WordPress
    36000
        ExpiresByType application/x-tar A31536000
        ExpiresByType image/tiff A31536000
        ExpiresByType application/x-font-ttf A31536000
        ExpiresByType application/vnd.ms-opentype A31536000
        ExpiresByType audio/wav A31536000
        ExpiresByType audio/wma A31536000
        ExpiresByType application/vnd.ms-write A31536000
        ExpiresByType application/font-woff A31536000
        ExpiresByType application/vnd.ms-excel A31536000
        ExpiresByType application/zip A31536000
    </IfModule>
    <IfModule mod_deflate.c>
        <IfModule mod_headers.c>
            Header append Vary User-Agent env=!dont-vary
        </IfModule>
        <IfModule mod_filter.c>
            AddOutputFilterByType DEFLATE text/css text/x-component application/x-javascript application/javascript text/javascript text/x-js text/html text/richtext image/svg+xml text/plain text/xsd text/xsl text/xml image/x-icon application/json
        <IfModule mod_mime.c>
            # DEFLATE by extension
            AddOutputFilter DEFLATE js css htm html xml
        </IfModule>
        </IfModule>
    </IfModule>
    <FilesMatch "\.(css|htc|less|js|js2|js3|js4|CSS|HTC|LESS|JS|JS2|JS3|JS4)$">
        FileETag MTime Size
    </FilesMatch>
    <FilesMatch "\.(html|htm|rtf|rtx|svg|svgz|txt|xsd|xsl|xml|HTML|HTM|RTF|RTX|SVG|SVGZ|TXT|XSD|XSL|XML)$">
        FileETag MTime Size
    </FilesMatch>
    <FilesMatch "\.(asf|asx|wax|wmv|wmx|avi|bmp|class|divx|doc|docx|eot|exe|gif|gz|gzip|ico|jpg|jpeg|jpe|json|mdb|mid|midi|mov|qt|mp3|m4a|mp4|m4v|mpeg|mpg|mpe|mpp|otf|odb|odc|odf|odg|odp|ods|odt|ogg|pdf|png|pot|pps|ppt|pptx|ra|ram|svg|svgz|swf|tar|tif|tiff|ttf|ttc|wav|wma|wri|woff|xla|xls|xlsx|xlt|xlw|zip|ASF|ASX|WAX|WMV|WMX|AVI|BMP|CLASS|DIVX|DOC|DOCX|EOT|EXE|GIF|GZ|GZIP|ICO|JPG|JPEG|JPE|JSON|MDB|MID|MIDI|MOV|QT|MP3|M4A|MP4|M4V|MPEG|MPG|MPE|MPP|OTF|ODB|ODC|ODF|ODG|ODP|ODS|ODT|OGG|PDF|PNG|POT|PPS|PPT|PPTX|RA|RAM|SVG|SVGZ|SWF|TAR|TIF|TIFF|TTF|TTC|WAV|WMA|WRI|WOFF|XLA|XLS|XLSX|XLT|XLW|ZIP)$">
        FileETag MTime Size
    </FilesMatch>
    # END W3TC Browser Cache
    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    
    # END WordPress
    Thread Starter graffitikings

    (@graffitikings)

    thats the old code, no idea if it was edited before it was changed

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    Noting BEGIN W3TC Browser Cache and END W3TC Browser Cache in there, I’d say that https://wordpress.org/plugins/w3-total-cache/ is responsible for adding it.

    This bit:

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    
    # END WordPress

    Occurs twice, I suspect that is what was causing the problem.

    Thread Starter graffitikings

    (@graffitikings)

    Is it a idea to disable the plugin and wait a few weeks/month? if nothing happens then bingo.

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    Exactly, though make sure you also delete and disable the cache first, before deactivating and uninstalling the plugin. 🙂

    If you still want to use a cache plugin while W3TC is on “vacation,” try https://wordpress.org/plugins/wp-super-cache/ and supplement it with https://wordpress.org/plugins/cache-buddy/

    Thread Starter graffitikings

    (@graffitikings)

    top stuff, thanks for the help guys 🙂

    Moderator James Huff

    (@macmanx)

    Volunteer Moderator

    You’re welcome!

Viewing 15 replies - 1 through 15 (of 15 total)
  • The topic ‘Website goes off line – I fix by renaming the htacess file?’ is closed to new replies.