Title: website experience technical issue when installing plugin
Last modified: April 15, 2023

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# website experience technical issue when installing plugin

 *  Resolved [developerfovc](https://wordpress.org/support/users/developerfovc/)
 * (@developerfovc)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/website-experience-technical-issue-when-installing-plugin/)
 * When i try to upload and activate the Smart Manager plugin to my website, my 
   website experience technical issue and i cant access the backend of the website.
   The only way to access the backend of the website is by going to the recovery
   mode and when i go to recovery mode i can see this error in Smart Manager section:
 * This plugin failed to load properly and is paused during recovery mode.
 * An error of type E_ERROR was caused in line 288 of the file /home/743600.cloudwaysapps.
   com/qsuscuzaju/public_html/wp-content/plugins/smart-manager-for-wp-e-commerce/
   pro/sa-includes/class-storeapps-upgrade-3-9.php. Error message: Uncaught Error:
   Cannot use string offset as an array in /home/743600.cloudwaysapps.com/qsuscuzaju/
   public_html/wp-content/plugins/smart-manager-for-wp-e-commerce/pro/sa-includes/
   class-storeapps-upgrade-3-9.php:288 Stack trace: #0 /home/743600.cloudwaysapps.
   com/qsuscuzaju/public_html/wp-includes/class-wp-hook.php(308): StoreApps_Upgrade_3_9-
   >initialize_plugin_data() #1 /home/743600.cloudwaysapps.com/qsuscuzaju/public_html/
   wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters() #2 /home/743600.
   cloudwaysapps.com/qsuscuzaju/public_html/wp-includes/plugin.php(517): WP_Hook-
   >do_action() #3 /home/743600.cloudwaysapps.com/qsuscuzaju/public_html/wp-admin/
   admin.php(175): do_action() #4 /home/743600.cloudwaysapps.com/qsuscuzaju/public_html/
   wp-admin/index.php(10): require_once(‘/home/743600.cl…’) #5 {main} thrown
   How
   do i fix this?

Viewing 1 replies (of 1 total)

 *  Plugin Author [storeapps](https://wordpress.org/support/users/storeapps/)
 * (@storeapps)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/website-experience-technical-issue-when-installing-plugin/#post-16663806)
 * [@developerfovc](https://wordpress.org/support/users/developerfovc/)
 * This forum is only for Smart Manager Lite users.
   You can try updating the plugin
   to latest version [i.e. v8.0.0] and if still, the issue persists, then request
   you to kindly submit a support request from [here](https://www.storeapps.org/support/contact-us/)
   along with your StoreApps order details.

Viewing 1 replies (of 1 total)

The topic ‘website experience technical issue when installing plugin’ is closed 
to new replies.

 * ![](https://ps.w.org/smart-manager-for-wp-e-commerce/assets/icon-256x256.png?
   rev=2356252)
 * [Smart Manager - Advanced WooCommerce Bulk Edit & Inventory Management](https://wordpress.org/plugins/smart-manager-for-wp-e-commerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/smart-manager-for-wp-e-commerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/smart-manager-for-wp-e-commerce/)
 * [Active Topics](https://wordpress.org/support/plugin/smart-manager-for-wp-e-commerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/smart-manager-for-wp-e-commerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/smart-manager-for-wp-e-commerce/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [storeapps](https://wordpress.org/support/users/storeapps/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/website-experience-technical-issue-when-installing-plugin/#post-16663806)
 * Status: resolved