Support » Plugin: FormLift for Infusionsoft Web Forms » WEBSITE DOWN!

  • Resolved namasteevents

    (@namasteevents)


    Adrian… I have an ISFT form that has a hidden field ProductPage. That’s a URL parameter that’s setup by the button that links to this page; and loads to a ISFT custom field. The Thank You page is a PlusThis Smartlink that interrogates the custom field and redirects to the proper page.
    This has been working for months. However we recently upgraded to 7.3.1 (from what version? I don’t know) and it’s no longer working. The URL parameter is NOT getting loaded into the ISFT field; and thus the Smartlink doesn’t know where to redirect.

    I tried this using the native ISFT form and it works fine. But using the Formlift form the Product Page does not get loaded.
    This page is basically an entry point to all our orders and trials. We are dead in the water. It would be really helpful to interact with you…

    The page I need help with: [log in to see the link]

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  • Plugin Author Adrian Tobey

    (@trainingbusinesspros)

    Unfortunately I can’t diagnose the problem without having login info OR seeing the form that was there prior.

    Please provide both of those things so I can diagnose the issue.

    Plugin Author Adrian Tobey

    (@trainingbusinesspros)

    I have released an update that will resolve your specific issue. I’ve logged into your site and etsted to make sure it’s working as intended. Going top mark this as resolved.

Viewing 2 replies - 1 through 2 (of 2 total)
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