Title: Website Down
Last modified: April 23, 2017

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# Website Down

 *  Resolved [happynailsgr](https://wordpress.org/support/users/happynailsgr/)
 * (@happynailsgr)
 * [9 years ago](https://wordpress.org/support/topic/website-down-81/)
 * After your last update my website gone down. I had to delete your plugin for 
   my site to work again. Please fix the bug.
    -  This topic was modified 9 years ago by [happynailsgr](https://wordpress.org/support/users/happynailsgr/).

Viewing 11 replies - 1 through 11 (of 11 total)

 *  Plugin Author [gm_alex](https://wordpress.org/support/users/gm_alex/)
 * (@gm_alex)
 * [9 years ago](https://wordpress.org/support/topic/website-down-81/#post-9059089)
 * Hi which PHP Version are you using?
 *  Plugin Author [gm_alex](https://wordpress.org/support/users/gm_alex/)
 * (@gm_alex)
 * [9 years ago](https://wordpress.org/support/topic/website-down-81/#post-9059105)
 * I think the problem is a PHP version lower than 5.4. You have two options:
 * 1. Download an older verion here [https://wordpress.org/plugins/user-access-manager/advanced/](https://wordpress.org/plugins/user-access-manager/advanced/)
   at the “PREVIOUS VERSIONS” section. Delete the current version under wp-content/
   plugins and upload the older version.
    2. Update your PHP version to a version
   higher or equal PHP 5.4.
 * I would recommend the second option, because the latest version of PHP 5.3 is
   more than four years old and didn’t received any security updates since that,
   which is a huge security issue on your site. Use at least PHP 5.6 which still
   receives security updates and is full compatible to PHP 5.3. I’m sure your hoster
   will assist you.
 *  Thread Starter [happynailsgr](https://wordpress.org/support/users/happynailsgr/)
 * (@happynailsgr)
 * [9 years ago](https://wordpress.org/support/topic/website-down-81/#post-9059121)
 * No the problem it’s not there. I have a PHP Version 5.6.29.
 *  Plugin Author [gm_alex](https://wordpress.org/support/users/gm_alex/)
 * (@gm_alex)
 * [9 years ago](https://wordpress.org/support/topic/website-down-81/#post-9059193)
 * Ok so I need more information what exactly isn’t working. Best would be an error
   log.
 *  Thread Starter [happynailsgr](https://wordpress.org/support/users/happynailsgr/)
 * (@happynailsgr)
 * [9 years ago](https://wordpress.org/support/topic/website-down-81/#post-9059205)
 * I don’t know how to find the error log. Can you guide me? Or i can gib=ve you
   access to my wordpress dashboard if it is easyer for you.
 *  [gallantm](https://wordpress.org/support/users/gallantm/)
 * (@gallantm)
 * [9 years ago](https://wordpress.org/support/topic/website-down-81/#post-9059214)
 * We are down also: httpd-error.log shows PHP Parse error: syntax error, unexpected‘[‘
   in /var/www/html/wp-content/plugins/user-access-manager/user-access-manager.php
   on line 168
 * We have WP 4.7.2 and php 5.3.3 (which is part of rhel so we can readly upgrade)
 *  Plugin Author [gm_alex](https://wordpress.org/support/users/gm_alex/)
 * (@gm_alex)
 * [9 years ago](https://wordpress.org/support/topic/website-down-81/#post-9059388)
 * [@gallantm](https://wordpress.org/support/users/gallantm/) UAM 2.0.0 requires
   at least PHP 5.4 so please upgrade and it should work.
 *  Plugin Author [gm_alex](https://wordpress.org/support/users/gm_alex/)
 * (@gm_alex)
 * [9 years ago](https://wordpress.org/support/topic/website-down-81/#post-9059393)
 * [@happynailsgr](https://wordpress.org/support/users/happynailsgr/) Your hoster
   could provide you the error log. If you don’t mind if your page went down again
   I could give it a try, but I don’t like to debug in a live environment… Could
   you describe it little more detailed what went down means for you. Do you get
   a white page?
 *  Thread Starter [happynailsgr](https://wordpress.org/support/users/happynailsgr/)
 * (@happynailsgr)
 * [9 years ago](https://wordpress.org/support/topic/website-down-81/#post-9060494)
 * I get a 500 Error.
 *  Plugin Author [gm_alex](https://wordpress.org/support/users/gm_alex/)
 * (@gm_alex)
 * [9 years ago](https://wordpress.org/support/topic/website-down-81/#post-9084668)
 * Does it work with version 2.0.6?
 *  Plugin Author [gm_alex](https://wordpress.org/support/users/gm_alex/)
 * (@gm_alex)
 * [9 years ago](https://wordpress.org/support/topic/website-down-81/#post-9107541)
 * Closed since there isn’t any feedback since several days. If this one isn’t resolved
   please don’t hesitate to write and mark it unresolved again.

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘Website Down’ is closed to new replies.

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 * 11 replies
 * 3 participants
 * Last reply from: [gm_alex](https://wordpress.org/support/users/gm_alex/)
 * Last activity: [9 years ago](https://wordpress.org/support/topic/website-down-81/#post-9107541)
 * Status: resolved