Title: Website double loading Last modified: May 14, 2019 --- # Website double loading * [cplspa1](https://wordpress.org/support/users/cplspa1/) * (@cplspa1) * [7 years ago](https://wordpress.org/support/topic/website-double-loading/) * Since April 19th, I have been having issues with my website loading twice on the web. It appears fine on Crome, FireFox, Safari; however, it loads two hamburger menus on the phone and on the tablet. As for Explorer, it goes wacky and all the layout is misplaced. I searched everywhere and called everywhere and no one seems to figure out the issue. I called my host company and they don’t seem to find the issue or see it on their end. I also went on the editor in WordPress and I don’t seem to find it. I tried to access files through ftp log in through FileZilla but to no avail. I need help with this ASAP. Thank you * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwebsite-double-loading%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 12 replies - 1 through 12 (of 12 total) * Moderator [Steven Stern (sterndata)](https://wordpress.org/support/users/sterndata/) * (@sterndata) * Volunteer Forum Moderator * [7 years ago](https://wordpress.org/support/topic/website-double-loading/#post-11531462) * You need to talk to the developer of your theme. * [CrouchingBruin](https://wordpress.org/support/users/crouchingbruin/) * (@crouchingbruin) * [7 years ago](https://wordpress.org/support/topic/website-double-loading/#post-11533044) * Yes, it looks like a custom theme, so you’ll have to contact the original developer. You can also see the double hamburger menu appear on a desktop browser when you shrink the width down to a tablet size. * [FahimMurshed](https://wordpress.org/support/users/fahimmurshed/) * (@fahimmurshed) * [7 years ago](https://wordpress.org/support/topic/website-double-loading/#post-11533198) * Looks this issue has been solved by the theme developer. I have checked your site. It has no loading issue. * I hope you make this post as “Solved” if you have no issue 🙂 * Thread Starter [cplspa1](https://wordpress.org/support/users/cplspa1/) * (@cplspa1) * [7 years ago](https://wordpress.org/support/topic/website-double-loading/#post-11534024) * The issue is still there. It did not resolve. I can’t reach the developer who built the website because he is no longer there. He left me no info about the theme. I can’t even figure out the name of the original theme since it is customized and named after the company’s name :(… I need help to resolve this. I am not sure where to go and what to do. * [CrouchingBruin](https://wordpress.org/support/users/crouchingbruin/) * (@crouchingbruin) * [7 years ago](https://wordpress.org/support/topic/website-double-loading/#post-11535156) * [@fahimmurshed](https://wordpress.org/support/users/fahimmurshed/), the site isn’t loading twice. There’s just two instances of the responsive (hamburger) menu. Plus, if you look at the site on Internet Explorer, the Rev Slider images don’t appear to load. Actually, on other browsers, the rest of the slides don’t appear to load as well, I keep getting an animated loading GIF being displayed. * [@cplspa1](https://wordpress.org/support/users/cplspa1/), here’s a simple way of getting rid of the second hamburger menu. From the WordPress dashboard, go to **Appearance → Customize → Additional CSS** and paste this rule at the end: * ``` .responsive-nav-button:nth-child(2) { display: none; } ``` * As far as the other issues go, you will probably have to hire a developer to go in and take a look. You may be able to find someone on [Upwork](https://www.upwork.com/), just do a search on WordPress on their site. * Thread Starter [cplspa1](https://wordpress.org/support/users/cplspa1/) * (@cplspa1) * [7 years ago](https://wordpress.org/support/topic/website-double-loading/#post-11535262) * I will try doing that and I hope it works. I’m trying to find someone to help me with this issue. I’ll check Upwork. I hope I find someone. * Thank you! * Thread Starter [cplspa1](https://wordpress.org/support/users/cplspa1/) * (@cplspa1) * [7 years ago](https://wordpress.org/support/topic/website-double-loading/#post-11535265) * I will keep you posted on it went. * Thread Starter [cplspa1](https://wordpress.org/support/users/cplspa1/) * (@cplspa1) * [7 years ago](https://wordpress.org/support/topic/website-double-loading/#post-11535592) * The hamburger menu issue resolved. * I still need help on the layout regarding explorer and overlapping header twice. When I inspect elements, it shows sticky clone header. I am not sure what caused the header to be cloned… * [CrouchingBruin](https://wordpress.org/support/users/crouchingbruin/) * (@crouchingbruin) * [7 years ago](https://wordpress.org/support/topic/website-double-loading/#post-11535743) * I don’t see any overlapping header. What I do see in the code, though are seven copies of the header, with the class “clone-fixed,” and it looks like it’s supposed to be a header that is fixed to the top of the screen as the user scrolls down the page. * You’re going to have to hire someone to go through your site. The fixes that I think are necessary are going to be too involved to solve here, especially the problem with Internet Explorer. * Thread Starter [cplspa1](https://wordpress.org/support/users/cplspa1/) * (@cplspa1) * [7 years ago](https://wordpress.org/support/topic/website-double-loading/#post-11535870) * I see. Do you know what might cause such problem like that in the code. It happened all of a sudden without me touching it or making any changes to the site. * [samuelcodewing](https://wordpress.org/support/users/samuelcodewing/) * (@samuelcodewing) * [6 years, 11 months ago](https://wordpress.org/support/topic/website-double-loading/#post-11590795) * Hello, I have been facing the same problem with my website. My website is double loading, please help. * I have installed cache plugin is that the reason for this? My site is [besthikinggears.com](https://besthikinggears.com) * [CrouchingBruin](https://wordpress.org/support/users/crouchingbruin/) * (@crouchingbruin) * [6 years, 11 months ago](https://wordpress.org/support/topic/website-double-loading/#post-11590922) * [@samuelcodewing](https://wordpress.org/support/users/samuelcodewing/), I don’t see anything that looks like it’s being loaded twice. Can you please point to something specific? Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Website double loading’ is closed to new replies. ## Tags * [api](https://wordpress.org/support/topic-tag/api/) * [clone](https://wordpress.org/support/topic-tag/clone/) * [header](https://wordpress.org/support/topic-tag/header/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 12 replies * 5 participants * Last reply from: [CrouchingBruin](https://wordpress.org/support/users/crouchingbruin/) * Last activity: [6 years, 11 months ago](https://wordpress.org/support/topic/website-double-loading/#post-11590922) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics