Title: Website doesn´t send email notifications
Last modified: May 28, 2021

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# Website doesn´t send email notifications

 *  [evalo](https://wordpress.org/support/users/evalo/)
 * (@evalo)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/website-doesnt-send-email-notifications/)
 * Hi, I stopped receiving email notification from my web plugins (webba reservations
   and Ninja forms) The plugin interface seems ok and the messages are there, so
   I´m thinking maybe it´s a website problem? Could you advice me where to check?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwebsite-doesnt-send-email-notifications%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/website-doesnt-send-email-notifications/#post-14496466)
 * It sounds like your hosting provider has disabled PHP’s `mail()` function, which
   is used by WordPress to send you email notifications, and is also used by contact
   form plugins and more.
 * This is a common safeguard employed by hosting providers when they suspect that
   another customer on the same server is sending spam emails directly from the 
   server.
 * Another alternative is that PHP’s `mail()` function is still active, but spammer
   activity from the server has already caused any email sent from it to be blacklisted.
   This would result in the emails being sent, but never received by any email address
   with basic anti-spam capabilities.
 * You can check this by leaving a comment on your site and checking if you receive
   an email. Another alternative would be to use the [Health Check](https://wordpress.org/plugins/health-check/)
   plugin and sending yourself a test email from the plugin’s Tools tab to see if
   it works.
 * If you didn’t receive a test email, you could try using an [SMTP plugin](https://wordpress.org/plugins/tags/smtp/)
   to configure your WordPress site to use your email’s outgoing mail server instead
   of PHP’s `mail()` function.
 *  Thread Starter [evalo](https://wordpress.org/support/users/evalo/)
 * (@evalo)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/website-doesnt-send-email-notifications/#post-14497475)
 * Hi, I did a health check, looks like the email is being sent, but doesn´t arrive
   to my inbox. Other than the SMTP plugin, is there a way to enable PHP’s mail()
   function somehow? Could it be a result a upgrading PHP recently?
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/website-doesnt-send-email-notifications/#post-14498227)
 * If the email didn’t arrive, try a different email address.
 * If it still doesn’t arrive, you’ll need to either try an SMTP plugin or ask your
   hosting provider’s support to enable PHP’s mail() function on your server.

Viewing 3 replies - 1 through 3 (of 3 total)

 The topic ‘Website doesn´t send email notifications’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 3 participants
 * Last reply from: [James Huff](https://wordpress.org/support/users/macmanx/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/website-doesnt-send-email-notifications/#post-14498227)
 * Status: not resolved

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