Support » Fixing WordPress » Website died overnight

  • Resolved Reginator


    Hi all,

    This morning I found out my website died overnight for no apparent reason:

    When I try to log into to see what happened I get the following error: You appear to have already installed WordPress. To reinstall please clear your old database tables first.

    I haven’t made any changes or updates recently but the website is down and I can’t log into WordPress admin. I’m using Thesis as the theme.

    Any help is much appreciated!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator t-p


    This morning I found out my website died overnight for no apparent reason

    Have you discussed with your hosting provider?

    I just tried to ping your website, and it wouldn’t return any information. It appears to be offline. You should get in touch with your hosting provider.

    — Just checked again, and the website appears to be fine.

    Your site as well as your login link seem to work quite OK. Possibly you might have resolved the issue. Right?

    Hi all,

    Thanks for the quick replies. I had an extensive live chat with EarthLink. I did nothing to correct the issue so I’m guessing they did something behind the scenes.

    This morning it was totally dead for hours and I couldn’t access anything. Now its working…go figure.

    I wish I knew more about what caused the but I don’t even know where to start. Thanks for everyone’s help!


    Moderator t-p


    probably there was some problem(s) with your server. And your hosting provider corrected it and, as aresult, your site is up running again. 🙂

    That’s probably exactly what happened. The tech from EarthLink was pretty confident the problem was with wordpress and not them. But I didn’t touch any wordpress files so I’m pretty sure it was EarthLink. 😉

Viewing 6 replies - 1 through 6 (of 6 total)
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