Hi developers and whatnot,
My office is operating a website that we paid a developer to make. However, the developer is constantly avoiding to give us full access to functions in the dashboard.
I had to ask multiple times over a few months, in which he then finally allowed me access to certain menus, such as Media, Plugins, Appearance, etc. I still do not have full permission for specific capabilities (such as modifying plugin XYZ) and he would not give full attention to my questions (he is citing health issues).
Yes, if a non-developer has full access they may screw up the code/settings, but I clearly mentioned I would be responsible for the consequences. It took me some time to understand the full power of WP because he did not allow full access of the website in the first place.
What I want to know is, is this normal?
It certainly does not seem to be aligned with what WP is about, but is this allowed if the developer wants to? Does this comply with the wordpress tos? (https://wordpress.com/tos/)
He has the master administrator account. I have a separate account with almost all of the administrator authority, but not quite.
The domain is ours, and servers are on a separate hosting website that we pay for.
- The topic ‘website developer would give me limited access to dashboard- is this normal?’ is closed to new replies.