Viewing 7 replies - 1 through 7 (of 7 total)
  • Moderator t-p

    (@t-p)

    try MANUALLY re-updating. Download a fresh copy of the WordPress .zip file to your computer, unzip it, and use that to copy up all files and folders EXCEPT the wp-config.php file and the /wp-content/ directory. You may need to delete the old wp-admin and wp-includes folders and files on your server before uploading the new ones. Read the Manual Update directions first.

    Thread Starter davidegiorgetta

    (@davidegiorgetta)

    Just tried, but unfortunately it did not work.
    I still cannot log in and the website goes down frequently.
    If I request a new password through my e-mail the panel does the same with the new password.

    Any other suggestions?

    Thread Starter davidegiorgetta

    (@davidegiorgetta)

    I tried to add a new user through PHPMyAdmin but seems that I haven’t the permission to do that as well.

    I’m not allowed to use the query INSERT.

    Thread Starter davidegiorgetta

    (@davidegiorgetta)

    I still can’t log in. Even without the possibility to add or edit posts, I would still like to access my dashboard.
    This is a serious problem that WordPress needs to solve immediately.

    Moderator t-p

    (@t-p)

    – Please check the error logs on your server for a more specific error message and see why it’s failing. If you need help locating them, ask your hosting provider to help you with that.

    Thread Starter davidegiorgetta

    (@davidegiorgetta)

    Finally I’ve solved the issue with the log in! The problem was the default space limit set by the provider in the database. I had to increase the database space and in 48 hours I was able to log in again. Now there are no problems with posts and pages as well.

    I don’t know what’s the reason for this default database space limit but in the end it worked!

    Moderator t-p

    (@t-p)

    Glad to know it 🙂

Viewing 7 replies - 1 through 7 (of 7 total)
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