Website Crashed after Update

  • kartavya

    (@kartavya)


    8 years, 10 months ago

    Dear Help,

    I had had just updated virtue theme from my word press admin login updates notification. initially it displayed, briefly under maintenance, com back in a minute.

    but after some time it is now showing blank page. my website is http://www.seldomindia.com need urgent help.

    Regards
    Kartavya Jain

Viewing 1 replies (of 1 total)
  • Theme Author Ben Ritner – Kadence WP

    (@britner)

    8 years, 10 months ago

    Hey,
    Sounds like your server stalled while updating. That can be caused by a number of different things on the server.

    Most likely from here you will need to access the cpanel for your server, go to file manager and navigate to wp-content/themes/ and remove the virtue theme. Then you should have access to your site. Once you do just reinstall the theme you won’t have lost your theme options.

    Kadence Themes

Viewing 1 replies (of 1 total)
  • The topic ‘Website Crashed after Update’ is closed to new replies.