Support » Plugin: W3 Total Cache » Website crash after update.

  • Hello,

    So I’ve just click update and my website totally crashed. I get error as follows:
    “W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove …/wp-content/advanced-cache.php.”

    If I delete the file the website doesn’t work (white blank page in both Admin and Frontend view).

    Any idea how to solve this?

    • This topic was modified 3 years, 11 months ago by realpashy.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello
    you can remove the plugin
    remove advanced-cache.php
    remove w3tc config from wp-content directory
    remove w3 total cache from the plugin
    once everything that related to w3 total cache is removed then your website will working


    Thread Starter realpashy



    I’ve installed the previous version to get it working. However, I want to know if this problem will continue in the next version.

    Also if you have an idea about eTags -> I’ve checked the option to set entity tag in W3 Total Cache. However, GTMetrix indicates that there are 34 components with misconfigured ETags. Any idea how to fix this?


    Can you explain more about ETags or any screenshot about indication
    so i can look into it


Viewing 3 replies - 1 through 3 (of 3 total)
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