Support » Fixing WordPress » website blocked

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  • Moderator Steve Stern

    (@sterndata)

    Your site seems to be hosted at OVH. WordPress does not host your site.

    Errors like this are logged. Check the error log on your server. If you can’t find the log, please contact your host.

    Meantime, enable wp_debug and wp_debug_log and after an error, look at wp-content/debug.log to see if anything gets logged there. https://codex.wordpress.org/Debugging_in_WordPress

    You can also try this: Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    If you cannot access wp-admin, there are other ways to deactivate plugins.

    [sdstern@sds-desk ~]$ nslookup www.salsasocialclub.eu
    Server:		208.67.222.222
    Address:	208.67.222.222#53
    
    Non-authoritative answer:
    Name:	www.salsasocialclub.eu
    Address: 5.196.242.130
    
    [sdstern@sds-desk ~]$ whois 5.196.242.130
    [Querying whois.ripe.net]
    [whois.ripe.net]
    % This is the RIPE Database query service.
    % The objects are in RPSL format.
    %
    % The RIPE Database is subject to Terms and Conditions.
    % See http://www.ripe.net/db/support/db-terms-conditions.pdf
    
    % Note: this output has been filtered.
    %       To receive output for a database update, use the "-B" flag.
    
    % Information related to '5.196.242.128 - 5.196.242.191'
    
    % Abuse contact for '5.196.242.128 - 5.196.242.191' is 'abuse@ovh.net'
    
    inetnum:        5.196.242.128 - 5.196.242.191
    netname:        Deneb
    descr:          Deneb - Hosting
    country:        BE
    org:            ORG-OB10-RIPE
    admin-c:        OTC2-RIPE
    tech-c:         OTC2-RIPE
    status:         ASSIGNED PA
    mnt-by:         OVH-MNT
    created:        2014-11-26T16:32:06Z
    last-modified:  2014-11-26T16:32:06Z
    source:         RIPE
    
    organisation:   ORG-OB10-RIPE
    org-name:       OVH BE
    org-type:       OTHER
    address:        InterXion Belgium N.V.
    address:        Wezembeekstraat 2
    address:        1930 Zaventem
    address:        Belgium
    abuse-mailbox:  abuse@ovh.net
    mnt-ref:        OVH-MNT
    mnt-by:         OVH-MNT
    created:        2007-12-07T11:33:26Z
    last-modified:  2007-12-07T12:00:11Z
    source:         RIPE # Filtered
    
    role:           OVH Technical Contact
    address:        OVH SAS
    address:        2 rue Kellermann
    address:        59100 Roubaix
    address:        France
    admin-c:        OK217-RIPE
    tech-c:         GM84-RIPE
    tech-c:         SL10162-RIPE
    nic-hdl:        OTC2-RIPE
    abuse-mailbox:  abuse@ovh.net
    mnt-by:         OVH-MNT
    created:        2004-01-28T17:42:29Z
    last-modified:  2014-09-05T10:47:15Z
    source:         RIPE # Filtered
    
    % Information related to '5.196.0.0/16AS16276'
    
    route:          5.196.0.0/16
    descr:          OVH
    origin:         AS16276
    mnt-by:         OVH-MNT
    created:        2014-08-15T12:51:31Z
    last-modified:  2014-08-15T12:51:31Z
    source:         RIPE # Filtered
    
    % This query was served by the RIPE Database Query Service version 1.89.2 (ANGUS)
    
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