Title: Website
Last modified: July 5, 2020

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# Website

 *  Resolved [demonrage](https://wordpress.org/support/users/demonrage/)
 * (@demonrage)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/website-35/)
 * I have website on amazon which was accesed by ip, i took the backup when it was
   accessed by ip.
    Now i hosted a domain instead of ip and backupguard refused 
   to restore the db because it sees it as migration to another website.
 * All my work on the website has gone away completely and i dont know what to do,
   is there anyway you could help me with that problem ??
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fwebsite-35%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Support Backup Guard](https://wordpress.org/support/users/backup-guard/)
 * (@backup-guard)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/website-35/#post-13077200)
 * Dear [@demonrage](https://wordpress.org/support/users/demonrage/) ,
 * Thank you for getting in touch with us.
 * Let us explain what happened. When restoring a website, the URL should stay as
   it is. Even a single symbol shouldn’t be changed.
 * Since the URL has changed, the plugin sees this as a migration.
 * Since migration is a paid feature, we can’t discuss it here.
    So, please, contact
   us via Live Chat so we can discuss the case further.
 *  [Support Backup Guard](https://wordpress.org/support/users/backup-guard/)
 * (@backup-guard)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/website-35/#post-13090064)
 * Dear [@demonrage](https://wordpress.org/support/users/demonrage/),
 * How are you today?
    Just wondering whether you saw our previous message? Please,
   let us know if you still need help with this issue.
 *  [Support Backup Guard](https://wordpress.org/support/users/backup-guard/)
 * (@backup-guard)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/website-35/#post-13095207)
 * Dear [@demonrage](https://wordpress.org/support/users/demonrage/) ,
 * We haven’t heard back from you for 2 days.
    We’re marking this thread as resolved.
   Please, submit a new support thread if you need more help.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Website’ is closed to new replies.

 * ![](https://ps.w.org/backup/assets/icon-128x128.png?rev=3287187)
 * [JetBackup - Backup, Restore & Migrate](https://wordpress.org/plugins/backup/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/backup/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/backup/)
 * [Active Topics](https://wordpress.org/support/plugin/backup/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/backup/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/backup/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Support Backup Guard](https://wordpress.org/support/users/backup-guard/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/website-35/#post-13095207)
 * Status: resolved