Support » Plugin: Imagify – Optimize Images & Convert WebP » WebP Image Resize

  • Resolved thekendog

    (@thekendog)


    I have noticed that the plugin does not auto resize WebP versions of my images. My max image size is set to 2560 pixels wide, but the WebP versions exceed this width. Why?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WP Media

    (@wp_media)

    Hi @thekendog,

    I’m really sorry you’re having issues with this!

    This is actually a known issue that we have open here:

    https://github.com/wp-media/imagify-plugin/issues/521

    Our developers do have this in their schedule to be worked on very soon, we hope to have this fixed sometime soon, though I can’t offer a specific date at this time.

    Unfortunately, until this is resolved with an update you may need to try using a free tool like https://pixlr.com/ to resize your images before uploading them to your site. Then Imagify can optimize them after and they would end up being the correct size (WebP images included).

    Please let me know if you have any further questions on this and I’ll be very happy to assist however I can!

    Best regards,
    Joseph

    Thread Starter thekendog

    (@thekendog)

    @wp_media as somebody who is paying for the unlimited tier, it’s a little annoying to see that bug first mentioned a year and a half ago and it hasn’t been addressed yet. Do you have an ETA for the fix?

    Plugin Author WP Media

    (@wp_media)

    @thekendog,

    Yes, I can certainly understand your point of view on this and I agree.

    Unfortunately, we don’t have a specific time I can offer (as these things can vary), but we are aware that this is a very important feature and it is one of the next things our developers have scheduled to work on.

    I’m really sorry that I can’t offer more than that at this time.

    Best regards,
    Joseph

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