Title: WebP image not created Last modified: March 11, 2022 --- # WebP image not created * Resolved [absinthe](https://wordpress.org/support/users/fabioassenzio/) * (@fabioassenzio) * [4 years, 2 months ago](https://wordpress.org/support/topic/webp-image-not-created/) * Hi, I’m trying the plugin, specifically the webp functionality, but it doesn’t seem to work, or I don’t understand how it should work. * When I upload a jpeg image from the media library nothing happens, the image remains in jpeg and I think it’s the normal behaviour. When I add this image to the page or article, it is not converted to webp, it always remains jpeg. * If, on the other hand, I load a .webp image from the media library, this image is also converted to jpeg. The same thing happens with sub-sized images, I find them both in webp and jpeg. * This webp functionality need some specific php modules to work? * In site healt i see no error about the webp module, WordPress 5.9 with php 7.4. and some plugin, this is a test domain. Viewing 11 replies - 1 through 11 (of 11 total) * [Crisoforo Gaspar](https://wordpress.org/support/users/mitogh/) * (@mitogh) * [4 years, 2 months ago](https://wordpress.org/support/topic/webp-image-not-created/#post-15451454) * Hey! * Thanks a lot for your report, would you mind helping us to debug this issue by sharing with us the following results: * Checking the support of WebP on your server, by going into Tools > Site Health and checking in the **Passed tests** dropdown to see if you can find the Your site supports Webp. * Lastly, would you mind going into the **Info** tab on the Site Health module as well and clicking in Copy site info to clipboard, then sharing the copied data here so we can take a closer look at your current setup? * Thanks again for your report and for sharing with us the output of those steps described above. * Thread Starter [absinthe](https://wordpress.org/support/users/fabioassenzio/) * (@fabioassenzio) * [4 years, 2 months ago](https://wordpress.org/support/topic/webp-image-not-created/#post-15452746) * Hi Crisoforo, * i can confirm the test for webp has been passed well in the site health controls. * Here you are the setup: * ``` ### wp-core ### version: 5.9.2 site_language: it_IT user_language: en_US timezone: Europe/Rome permalink: /%year%/%monthnum%/%day%/%postname%/ https_status: true multisite: false user_registration: 0 blog_public: 1 default_comment_status: open environment_type: production user_count: 1 dotorg_communication: true ### wp-paths-sizes ### wordpress_path: /var/www/vhosts/guide-ergonet.it/httpdocs wordpress_size: 47,03 MB (49318340 bytes) uploads_path: /var/www/vhosts/guide-ergonet.it/httpdocs/wp-content/uploads uploads_size: 2,20 MB (2308958 bytes) themes_path: /var/www/vhosts/guide-ergonet.it/httpdocs/wp-content/themes themes_size: 18,91 MB (19825723 bytes) plugins_path: /var/www/vhosts/guide-ergonet.it/httpdocs/wp-content/plugins plugins_size: 27,86 MB (29210275 bytes) database_size: 2,47 MB (2588672 bytes) total_size: 98,47 MB (103251968 bytes) ### wp-active-theme ### name: Highlight (highlight) version: 1.0.24 author: ExtendThemes author_website: https://extendthemes.com/ parent_theme: Mesmerize (mesmerize) theme_features: core-block-patterns, widgets-block-editor, automatic-feed-links, title-tag, post-thumbnails, custom-header, custom-logo, customize-selective-refresh-widgets, menus, widgets theme_path: /var/www/vhosts/guide-ergonet.it/httpdocs/wp-content/themes/highlight auto_update: Disabled ### wp-parent-theme ### name: Mesmerize (mesmerize) version: 1.6.109 author: Horea Radu author_website: https://extendthemes.com/ theme_path: /var/www/vhosts/guide-ergonet.it/httpdocs/wp-content/themes/mesmerize auto_update: Disabled ### wp-themes-inactive (2) ### Twenty Twenty-One: version: 1.5, author: the WordPress team, Auto-updates disabled Twenty Twenty-Two: version: 1.1, author: the WordPress team, Auto-updates disabled ### wp-mu-plugins (1) ### akeeba-backup-coreupdate.php: author: (undefined), version: (undefined) ### wp-plugins-active (6) ### Akeeba Backup for WordPress: version: 7.6.2.1, author: Akeeba Ltd, Auto-updates enabled Elementor: version: 3.5.6, author: Elementor.com, Auto-updates enabled Patchstack Security: version: 2.1.18, author: Patchstack, Auto-updates enabled Performance Lab: version: 1.0.0-beta.1, author: WordPress Performance Group, Auto-updates enabled WP Open Street Map: version: 1.25, author: InfoD74, Auto-updates enabled Yoast SEO: version: 18.3, author: Team Yoast, Auto-updates enabled ### wp-plugins-inactive (1) ### Ergonet Varnish Cache: version: 1.0.4, author: Ergonet srl, Auto-updates enabled ### wp-media ### image_editor: WP_Image_Editor_Imagick imagick_module_version: 1690 imagemagick_version: ImageMagick 6.9.10-68 Q16 x86_64 2020-04-01 https://imagemagick.org imagick_version: 3.5.1 file_uploads: File uploads is turned off post_max_size: 256M upload_max_filesize: 256M max_effective_size: 256 MB max_file_uploads: 20 imagick_limits: imagick::RESOURCETYPE_AREA: 7 GB imagick::RESOURCETYPE_DISK: 9.2233720368548E+18 imagick::RESOURCETYPE_FILE: 768 imagick::RESOURCETYPE_MAP: 7 GB imagick::RESOURCETYPE_MEMORY: 4 GB imagick::RESOURCETYPE_THREAD: 1 imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, ART, ARW, AVI, AVS, BGR, BGRA, BGRO, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, H, HALD, HDR, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, JNG, JNX, JPE, JPEG, JPG, JPS, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPEG, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIFF, VIPS, VST, WBMP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV gd_version: bundled (2.1.0 compatible) gd_formats: GIF, JPEG, PNG, WebP, BMP ghostscript_version: unknown ### wp-server ### server_architecture: Linux 3.10.0-1160.el7.x86_64 x86_64 httpd_software: Apache php_version: 7.4.22 64bit php_sapi: fpm-fcgi max_input_variables: 10000 time_limit: 1800 memory_limit: 1024M max_input_time: 240 upload_max_filesize: 256M php_post_max_size: 256M curl_version: 7.70.0 NSS/3.44 (OpenSSL/1.0.2k-fips) suhosin: false imagick_availability: true pretty_permalinks: true htaccess_extra_rules: true ### wp-database ### extension: mysqli server_version: 10.3.34-MariaDB client_version: mysqlnd 7.4.22 max_allowed_packet: 536870912 max_connections: 1000 ### wp-constants ### WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /var/www/vhosts/guide-ergonet.it/httpdocs/wp-content WP_PLUGIN_DIR: /var/www/vhosts/guide-ergonet.it/httpdocs/wp-content/plugins WP_MEMORY_LIMIT: 1024M WP_MAX_MEMORY_LIMIT: 1024M WP_DEBUG: true WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: true SCRIPT_DEBUG: false WP_CACHE: false CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_ENVIRONMENT_TYPE: Undefined DB_CHARSET: utf8 DB_COLLATE: undefined ### wp-filesystem ### wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable mu-plugins: writable ``` * Regards * [Crisoforo Gaspar](https://wordpress.org/support/users/mitogh/) * (@mitogh) * [4 years, 2 months ago](https://wordpress.org/support/topic/webp-image-not-created/#post-15454855) * Thanks for sharing this with us, it sounds like the WebP is supported and working based on your settings above, can you replicate the following steps with us and share the results: * 1. Create a new post 2. Upload a new JPEG image into your media library 3. Insert the image into the content of your post. 4. Publish your post 5. Share the markup generated by your post content here with us. * Additionally that if you have access to your server, can you review that *.webp files were not stored on your server? * > When I upload a jpeg image from the media library nothing happens, the image > remains in jpeg and I think it’s the normal behaviour. * Just to clarify images would remain loading as JPEG in the admin and media library, the plugin creates a new version without replacing the original image. When an image is inserted into the content an a WebP image size is available it would be loaded if not original JPEG would be served instead. * Let us know how that goes and in case you have additional questions. Thank you for taking a look at this and for giving us your feedback on the Performance Plugin, is really helpful for us to keep improving it, so looking forward to hear back from you. * Thread Starter [absinthe](https://wordpress.org/support/users/fabioassenzio/) * (@fabioassenzio) * [4 years, 2 months ago](https://wordpress.org/support/topic/webp-image-not-created/#post-15463960) * Here you are the page created with the step above: * [https://www.guide-ergonet.it/2022/03/16/test-for-webp/](https://www.guide-ergonet.it/2022/03/16/test-for-webp/) * In this page i uploaded 3 images,these 2 are jpeg: * 53691287_m-2048×1365.jpg 36157429_m-2048×1536.jpg * The *.jpeg version are in upload folder but there is not any *.webp image in the same folder. There are the other sized images always in *.jpeg format. * You said: * > When an image is inserted into the content and a WebP image size is available > it would be loaded if not original JPEG would be served instead. * i think that is missing “and a WebP image size is available”, what are the prerequisites for the * .webp image to be created? * [Crisoforo Gaspar](https://wordpress.org/support/users/mitogh/) * (@mitogh) * [4 years, 2 months ago](https://wordpress.org/support/topic/webp-image-not-created/#post-15473520) * Thank you for creating this page for us to verify this problem in your setup. I’m going to try to replicate an environment closer to yours in order to see if I can replicate the error based on the configuration presented above. * If I might ask a couple of questions to verify this is behavior is not introduced or modified by another plugin/theme: - Would you mind disabling all plugins besides the *Performance* plugin and retrying uploading an image and observing if the webp images were created. - If the above didn’t work on top of that would you mind switching to a default theme like Twenty Twenty-Two * In addition to those tests would you mind describing the process you are using to upload your images? * Thank you [@fabioassenzio](https://wordpress.org/support/users/fabioassenzio/) so much for your effort in getting this resolved and for your patience. Let me know in case you have any additional questions, on my end would work on trying to recreate an environment with your hosting settings to see if I’m able to replicate the bug. * Thread Starter [absinthe](https://wordpress.org/support/users/fabioassenzio/) * (@fabioassenzio) * [4 years, 2 months ago](https://wordpress.org/support/topic/webp-image-not-created/#post-15483984) * Hi [@shetheliving](https://wordpress.org/support/users/shetheliving/) and [@mitogh](https://wordpress.org/support/users/mitogh/), with the 1.0.0-beta.2 i tried to: * click save on the performance plugin settings disable all plugin besides Performance plugin set default theme Twenty Twenty-Two create a new post * no webp image in the page ([https://www.guide-ergonet.it/2022/03/22/test-for-webp3/](https://www.guide-ergonet.it/2022/03/22/test-for-webp3/)) or in the upload folder. * I tried 2 methods: * upload directly from my pc select a media already uploaded * 🙁 * [Bethany Chobanian Lang](https://wordpress.org/support/users/mxbclang/) * (@mxbclang) * [4 years, 2 months ago](https://wordpress.org/support/topic/webp-image-not-created/#post-15484149) * [@fabioassenzio](https://wordpress.org/support/users/fabioassenzio/) Thanks for trying all of that. We plan to release 1.0.0-beta.3 today with a fix for the underlying issue (see [https://github.com/WordPress/performance/issues/247](https://github.com/WordPress/performance/issues/247)), so please update when that is available and let me know if you begin to see WebP images. If not, we’ll need to do some deeper digging to see what else could be causing this issue for you. * [Crisoforo Gaspar](https://wordpress.org/support/users/mitogh/) * (@mitogh) * [4 years, 1 month ago](https://wordpress.org/support/topic/webp-image-not-created/#post-15504595) * Hey [@fabioassenzio](https://wordpress.org/support/users/fabioassenzio/) thank you for your report we were able to identify this problem and we are looking to release this as part of the upcoming release 1.0.0.beta-4 the next week however there’s a workaround you can use described on this ticket: [https://github.com/WordPress/performance/issues/258](https://github.com/WordPress/performance/issues/258) * Code with the workaround that you can include on your `functions.php` file can be found here: [https://github.com/WordPress/performance/issues/258#issuecomment-1077055885](https://github.com/WordPress/performance/issues/258#issuecomment-1077055885) * Let us know if that works for you after the workaround is applied try to upload a new image after the release is completed the workaround won’t be required any more * [Bethany Chobanian Lang](https://wordpress.org/support/users/mxbclang/) * (@mxbclang) * [4 years, 1 month ago](https://wordpress.org/support/topic/webp-image-not-created/#post-15528276) * [@fabioassenzio](https://wordpress.org/support/users/fabioassenzio/) We’ve released v1.0.0-rc.1 of the Performance Lab plugin, which contains a fix for the issue that you were experiencing. Can you please try updating and let us know if everything is working for you now? Thanks! * Thread Starter [absinthe](https://wordpress.org/support/users/fabioassenzio/) * (@fabioassenzio) * [4 years, 1 month ago](https://wordpress.org/support/topic/webp-image-not-created/#post-15532204) * Hi Bethany and Crisoforo, * i can confirm that it’s working now! That’s the page: * [https://www.guide-ergonet.it/test-for-webp/](https://www.guide-ergonet.it/test-for-webp/) * and i can see the webp in upload folder, example: * 15284514_m-1024×645.jpg 15284514_m-1024×645.webp 15284514_m-150×150.jpg 15284514_m- 150×150.webp 15284514_m-1536×968.jpg 15284514_m-1536×968.webp 15284514_m-2048 ×1291.jpg 15284514_m-2048×1291.webp 15284514_m-300×189.jpg 15284514_m-300×189. webp 15284514_m-768×484.jpg 15284514_m-768×484.webp 15284514_m.jpg 15284514_m- scaled.jpg 15284514_m-scaled.webp` * great job! - This reply was modified 4 years, 1 month ago by [absinthe](https://wordpress.org/support/users/fabioassenzio/). * [Bethany Chobanian Lang](https://wordpress.org/support/users/mxbclang/) * (@mxbclang) * [4 years, 1 month ago](https://wordpress.org/support/topic/webp-image-not-created/page/2/#post-15532227) * [@fabioassenzio](https://wordpress.org/support/users/fabioassenzio/) Awesome, glad to hear it! I’ll mark this topic as resolved, but if you have any other questions or issues feel free to open a new topic. Viewing 11 replies - 1 through 11 (of 11 total) The topic ‘WebP image not created’ is closed to new replies. * ![](https://ps.w.org/performance-lab/assets/icon.svg?rev=2787149) * [Performance Lab](https://wordpress.org/plugins/performance-lab/) * [Frequently Asked Questions](https://wordpress.org/plugins/performance-lab/#faq) * [Support Threads](https://wordpress.org/support/plugin/performance-lab/) * [Active Topics](https://wordpress.org/support/plugin/performance-lab/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/performance-lab/unresolved/) * [Reviews](https://wordpress.org/support/plugin/performance-lab/reviews/) ## Tags * [webp](https://wordpress.org/support/topic-tag/webp/) * 11 replies * 5 participants * Last reply from: [Bethany Chobanian Lang](https://wordpress.org/support/users/mxbclang/) * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/webp-image-not-created/page/2/#post-15532227) * Status: resolved